Estimating & Pager Administrator

7 days ago


Birmingham, United Kingdom Securitas Technology Full time

About the RoleAt Securitas Technology, we are a global leader in integrated security solutions, protecting, connecting, and optimizing businesses of all sizes.
With over 13,000 colleagues across 40 countries, we are driven by a shared purpose: to make your world a safer place.
Our innovative technology, unparalleled expertise, and dedication to delivering exceptional client experiences define our commitment to safety and security.The Opportunity...We're excited to offer a new role as an Estimating & Pager Administrator to join our dynamic team
Supporting a close-knit group of six within the Estimating Team, you'll play a vital role in ensuring smooth operations by managing administrative tasks and overseeing the returns and charging process for paging repairs.
Your contributions will directly impact the effectiveness of our UK team, helping drive growth and success.Job OpportunityWhat Makes This Role Stand Out?Flexibility: This is a hybrid role based in the UK, offering work-life balance with a Monday–Friday schedule (8:30 am–5:00 pm).
However, you need to attend quarterly team meetings at a location in central UK.Collaboration: Be part of a supportive and passionate team, united by a shared purpose to make a difference.Variety: Work in a fast-paced, ever-changing environment where no two days are the same.Growth: Play an integral role in developing and advancing our business in the UK.What you will be doing... Order Entry & Order Processing using the company Service Management systems (CASH). Following up with clients on outstanding orders to increase order intake to help meet monthly KPIs / targets. Monitor & Action queries and new quotation requests, both internal & external within the teams shared inbox.Assisting the team with creating enquiries for quotes to be built within the in- house system.Escalate opportunities for client upgrades and contract upselling to relevant sales teams.Keep up to date with any changes to current regulatory bodies that Securitas Technology are members of.Attend weekly meetings with the team and Regional Service Managers to provide updates and work on resolutions if required.Monitor & Action queries and new quotation requests, both internal & external within the teams shared inbox.Manage and co-ordinate the returns process for business paging repairs. Consolidate on a monthly basis all paging charges and invoice queries.Other tasks as required by Estimating ManagerThe above is not an exhaustive list as this role requires the employee to be flexible as the requirements change.Essential SkillsWhat We're Looking For...We're seeking a positive, compassionate, and experienced administrator who thrives in a fast-paced, evolving environment.
If you're adaptable, detail-oriented, and eager to make an impact, this is the role for you
Key qualities include:Proven experience in administration, ideally within a dynamic and fast-moving setting.Ability to manage shifting priorities and meet deadlines with confidence.Strong organizational and communication skills to support team success.A proactive mindset and a willingness to take ownership of tasks and initiatives.



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