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Customer Service Representative

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Customer Service Representative - Smart Metering | Green Energy | Salary: £30,000 Peaple Talent have partnered with a Green Energy company leading the charge toward a sustainable, green future.
As a forward-thinking company, they specialise in providing innovative energy solutions that help businesses and individuals reduce their carbon footprint.
Their commitment to sustainability, technological innovation, and environmental responsibility drives everything they do.
Role Overview : We are looking for a detail-oriented, tech-savvy, and proactive Customer Service Representative to join the Metering team.
In this role, you'll play a key part in managing and analysing energy data from smart metering systems to ensure the accurate collection and processing of usage data.
Key Responsibilities: -Engage with customers and industry stakeholders via phone, providing assistance and resolving inquiries -Manage and troubleshoot technical queries related to smart meters -Liaise with third-party agents to resolve customer issues and ensure prompt follow-up Skills needed: -Proficiency in IT, with strong database and Excel skills -Strong communication skills, with the ability to explain complex concepts to customers in a clear and straightforward manner -Previous experience in the energy/utilities sector or passion for the Renewables industry Details: Salary: up to £30,000 Location: Hertfordshire 5 days a week onsite Working hours 8am-5pm