Client Services Administrator Specialist

2 weeks ago


City of Edinburgh, United Kingdom Eden Scott Full time

Job Description Eden Scott's client is seeking a dedicated Client Services Administrator Specialist to join their growing team in the heart of Edinburgh.
This role is perfect for someone with in-depth knowledge of investment and pension products, paired with the ability to build and maintain strong provider and client relationships.
Key Responsibilities Serve as the first point of contact for client inquiries, ensuring swift and accurate resolutions.
Deliver exceptional client care, exceeding expectations and building long-term trust.
Support clients with comprehensive guidance on investment and pension products.
Liaise with providers and stakeholders to ensure seamless service delivery.
Manage administrative processes, including updates, account transitions, and regulatory compliance.
Contribute to continuous improvement by identifying and implementing service enhancements.
Person Specification Proven experience in client services within the financial sector.
Strong understanding of investment and pension products, including provider landscapes.
Excellent communication and interpersonal skills, with a passion for helping clients achieve their goals.
Exceptional organisational skills and attention to detail.



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