It Team Leader
5 days ago
Our company is developing and you can expand your career along with it.
Working in a fast pac ed, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support.
This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.
The position is a hands-on team leader position at a junior level.
This role requires the individual to be actively involved in operational tasks, contributing to the team's work while also providing guidance and leadership.
The team consists of On Site Support Technicians (OSS) that are based at the client site solving deskside problems, meeting room issues and managing the device lifecycle for the client.
This team interfaces with Global Service Desk and other support teams to achieve the deliverables within the IMACR/OSS framework contract.
The leadership aspect of this position is at a junior level, meaning that the individual will have some responsibility for managing or guiding a team, but will not be expected to have extensive leadership experience.
This role is ideal for someone who is eager to learn and grow, as the leadership aspect of the role is designed to be learned and developed over time.
Key Responsibilities: Lead OSS team Help and encourage the team to meet ticket handling standards Manage weekly team meetings to ensure training and information distributed to all the team Ensure sites are covered as per contract and incidents/requests solved within KPI Manage response times to incidents and tasks Be responsible for the delivery of end of life device replacement projects Provide installation and upgrade services of supported hardware and software Support of key applications at use within the business Ensure planning, schedules, breaks, code of conduct etc.
are respected by the team members.
Requirements: Minimum 3 Years' experience in an IT Support Role Minimum 1 Year experience as a Lead or Senior Technician Hardware knowledge of Lenovo equipment Good knowledge of MS Excel IMAC - Previous IMAC/Onsite experience Ability to co-ordinate with multiple IT teams to achieve desired outcome Proficient in Microsoft Office 365 Suite Experience using ticketing tools to manage support (ServiceNow) Candidates need to be flexible, efficient and able to work independently Ability to communicate technical information to non-technical audiences Strong sense of customer service Good organisational skills Excellent Verbal and Written Communication Skills Ability to multitask Team focused TPBN1_UKTJ
-
Team Leader
5 months ago
Bracknell, United Kingdom Lyreco Group Full timeTeam Leader Role Distribution- Driver / Team Leader Bracknell- RG12 1RL Salary – £30,641.6 Hours of Work – Monday to Friday Lyreco are the market leader in Workplace Solutions and specialise in providing workplace solutions to businesses globally, across a variety of sectors. We have a rare opportunity become available to join our team...
-
It Team Leader
1 day ago
Bracknell, United Kingdom Stefanini Uk Ltd Full timeThe position is a hands-on team leader position at a junior level.This role requires the individual to be actively involved in operational tasks, contributing to the team's work while also providing guidance and leadership.Responsibilities: Lead OSS team Help and encourage the team to meet ticket handling standards Manage weekly team meetings to ensure...
-
Team Leader
4 weeks ago
Bracknell, United Kingdom GBK Full timeLead the Charge at GBK!Are you a natural leader with a passion for food and a knack for bringing out the best in people? Gourmet Burger Kitchen (GBK) is on the lookout for an enthusiastic and motivated Team Leader to join our crew. If youre ready to take the next step in your career and help deliver an exceptional experience for our customers, this could be...
-
Team Leader
1 week ago
Bracknell, United Kingdom Care Uk Full timeAre you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development?Join Care UK, a multi award winning care provider as a Care Team Leader.The Role Leading and supervising your shift Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure...
-
Team Leader
1 month ago
Bracknell, United Kingdom Look Ahead Care and Support Full timeWe're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell. £29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you're making a difference? You'll feel at home here. Making you feel...
-
Team Leader
2 weeks ago
Bracknell, United Kingdom Look Ahead Care and Support Full timeWe're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.Want to feel like you're making a difference? You'll feel at home here.Making you feel at...
-
Team Leader
1 month ago
Bracknell, United Kingdom Look Ahead Care and Support Full timeWe're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.Want to feel like you're making a difference? You'll feel at home here.Making you feel at...
-
Team Leader
1 week ago
Bracknell, United Kingdom Look Ahead Care and Support Full timeWe're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.Want to feel like you're making a difference? You'll feel at home here.Making you feel at...
-
IT Team Leader
4 days ago
Bracknell, United Kingdom Stefanini Italia Srl Careers Full timeThe position is a hands-on team leader position at a junior level. This role requires the individual to be actively involved in operational tasks, contributing to the team's work while also providing guidance and leadership.Responsibilities:Lead OSS teamHelp and encourage the team to meet ticket handling standardsManage weekly team meetings to ensure...
-
IT Team Leader
5 days ago
Bracknell, United Kingdom Stefanini Italia Srl Careers Full timeOur company is developing and you can expand your career along with it.Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring...
-
Team Leader
5 months ago
Bracknell, United Kingdom Costa Coffee Full timeTeam Leader Costa Bracknell Next Concession, NEXT, The Lexicon, Bracknell, Berkshire, United Kingdom Req #72297 22 July 2024 Team Leader (Barista Maestro) - Next Bracknell - 30 Hours Per Week - Permanent Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve...
-
Team Leader
6 months ago
Bracknell, United Kingdom Choice Care Group Full time**Hours**: 37.5 **Salary**:£12.04 to £12.24 Hour (A higher range is offered to applicants with qualifications in health and social care) The role consists of shift work and weekends on a rota basis. Do you need **more flexibility**? We know how hard it can be to find a job to suit personal commitments and that’s why Choice Care is offering a number of...
-
Reception Team Leader
6 months ago
Bracknell, United Kingdom Portico Full timeCompany Description Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...
-
Team Leader
7 months ago
Bracknell, United Kingdom Look Ahead Full timeJob description We’re looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell. £, per annum, working hours per week. Benefits include days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you have an exciting future? You’ll feel at home here. ...
-
Customer Team Leader
6 months ago
Bracknell, United Kingdom Coop Full time**Customer Team Leader** - Location: The Co-operative Food, 5 Rectory Row, Bracknell, RG12 4BN - Pay: £12.10 per hour + great benefits - Contract: 30-39 hours per week + regular overtime - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role...
-
Team Leader
2 weeks ago
Bracknell, United Kingdom Care Uk Full timeAre you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development?Join Care UK, a multi award winning care provider as a Care Team Leader.The Role Leading and supervising your shift Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure...
-
It Team Leader
1 day ago
Bracknell, United Kingdom Stefanini Uk Ltd Full timeThe position is a hands-on team leader position at a junior level.This role requires the individual to be actively involved in operational tasks, contributing to the team's work while also providing guidance and leadership.Responsibilities: Lead OSS team Help and encourage the team to meet ticket handling standards Manage weekly team meetings to ensure...
-
Customer Team Leader
6 months ago
Bracknell, United Kingdom Coop Full time**Customer Team Leader** - Location: Bywood, Hanworth, Bracknell, RG12 7RF- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...
-
Customer Team Leader
6 months ago
Bracknell, United Kingdom Coop Full time**Customer Team Leader** - Location: 5 Rectory Row, Bracknell, RG12 4BN- Pay: £13.32 per hour- Contract: 20-30 hours per week + regular overtime, Permanent Part time contract- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends. Role to include working on our post office counters,...
-
Team Leader
6 months ago
Bracknell, United Kingdom PiLON Full time**Salary Range**: Competitive package **Location**: the role will be based at our head office in Bracknell **Role type**: permanent, full time position Are you someone who gets excited by process compliance, likes getting things done and enjoys working with a team? Well, look no further - we have a great opportunity just for you! As a Team Leader in our...