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Employee Relations Manager

1 month ago

Epsom and Ewell, United Kingdom Epsom And St Helier University Hospitals Nhs Trust Full time

Job summary The ER Manager will work closely with the Senior ER Manager and Head of Employee Relations to provide a specialist employee relations and resolution service to managers and staff across the Trust.
The role will require working closely with managers and management teams to improve the standard of ER practice, ensuring that best practice is developed.
A key function of the role will be to lead on the review, development and implementation of best practice systems and processes to support a consistent, robust and excellent Employee Relations service.
They will develop long-term, value-added Employee Relations processes and practices designed to enable cases to be managed in line with best practice and legal guidelines.
This will also include the monitoring of ER casework and establishing and running regular KPI reports.
They will be responsible for the day to day management of a team of Employee Relations Advisors, which will include providing support and guidance on ER matters and identifying new ways of working.
Main duties of the job The role will also support the provision of first level advice on Employee Relations queries to promote a resolution based approach and to refer to the ER team where required.
Employee Relations casework Support and develop an effective specialist advisory service across the range of employee relations matters ensuring the provision of professional, expert and technical guidance and support in line with policies and procedures.
Facilitate and lead on complex employee relations cases, advising managers on best ER practice ensuring that advice given complies with good employment practice, employment legislation and Trust-wide standard Team Management Responsible for the day to day management of the ER Advisors.
Manage and develop the performance and capability of the Advisors including setting performance standards, promoting regular feedback and carrying out annual appraisals.
Identify, undertake/implement and any relevant recruitment, development and training for the team as necessary.
Hold responsibility for undertaking sickness absence monitoring, return to work interviews, approval of annual leave in line with the Trusts policies and procedures Responsible for overseeing the workload of the Advisors and allocating new casework appropriately.
Ensure that cases allocated to team members are completed to a high standard and within the appropriate timeframes.
About us We offeran extensive range of services, includingcancer,pathology,surgery, andgynaecologyto 500,000 people in south west London and north east Surrey.
We operate two busy general hospitals,Epsom HospitalandSt Helier Hospital, andrun services from other locations, includingSutton Hospital.
St Helier Hospital is home to theSouth West Thames Renal and Transplantation UnitandQueen Mary's Hospital for Children, while Epsom Hospital is home to theSouth West London Elective Orthopaedic Centre (SWLEOC).
Both Epsom and St Helier hospitals haveAccident and Emergency departments (A&E)andMaternity services (Obstetrics).
We also play an active role in the local healthcare economy, and are the lead provider in two innovative health and care partnerships.
In Surrey Downs (that's the Epsom, East Elmbridge and Dorking areas), we have partnered with CSH Surrey, the three GP federations in the Surrey Downs area, and Surrey County Council (who are an associate member), to provide adult community health services.
This innovative partnership is called Surrey Downs Health and Care.
In Sutton, we have joined forces with the London Borough of Sutton, Sutton GP Services and South West London and St George's Mental Health Trust to provide adult and children's community health services and sexual health services to local people.
Together, we are called Sutton Health and Care - you can visit our Job description Job responsibilities Please see the attached supporting job description and person specification document which contains more information about the role and requirements.
If you can demonstrate the skills and experience to succeed in this role then the post could be us in your application how you meet the essential criteria in the attached person specification Person Specification Education & Qualifications Essential A degree plus CIPD qualification or masters-level qualification or significant commensurate experience in a senior HR role Desirable Formal training in a relevant topic such as coaching, mediation or employment law ?
Project management training Training/ supervisory/Management experience ?
Experience of advising on NHS - agenda for change terms and conditions and HR policies.
Experience Essential Significant demonstrable experience of advising a range of stakeholders on a broad range of ER issues balancing legal compliance with business need and developing practical value-adding solutions Experience of managing multiple complex ER cases Experience of reviewing and implementing processes to improve the service Experience in the design, delivery and evaluation of training programmes Skills and Knowledge Essential Strong analytical skills, able to analyse information effectively identifying the causes of problems and proposing realistic and practical solutions to address them based on knowledge and understanding of an organisation and its operating environment Ability to plan, prioritise, communicate and deliver against personal and team objectives and work plans Excellent demonstrable knowledge of current employment legislation and best practice in ER policies, principles and procedures, terms and conditions of employment