Customer Software Integration Engineer

1 week ago


Crawley Down, United Kingdom Mansell Recruitment Group Full time

Job Description A leading technology solutions company is looking for an experienced Customer Integration Engineer.
You will be the technical point of contact for customers, helping them integrate products and services into their existing systems.
You will work closely with customers, sales, and product teams to ensure seamless integration and a positive customer experience.
The Role: Work closely with customers to understand their technical needs for integrating products.
Provide comprehensive technical support, including troubleshooting, system verification, and guidance on software development (C/C++, .NET), REST APIs, and peripheral communication.
Deliver engaging technical presentations and training to customers and internal stakeholders, showcasing our solutions' capabilities.
Partner with the sales team to translate customer requirements into tailored solutions.
Work closely with development engineers to ensure deep understanding of hardware and software products, recommending optimal solutions.
Participate in test and system integration activities, preparing systems for customer use, creating OS images per requirements, and installing necessary software.
Contribute to continuous improvement by providing regular reports on customer feedback, technical issues, and market trends.



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