Field Service Engineer

1 week ago

Exeter, United Kingdom Global Technology Solutions Ltd Full time

Job Title: Field Service Engineer Location: Exeter, UK Salary: £28000 p.a + Benefits About the Role: We are seeking a skilled and proactive IT Field Service Engineer to join our team in Exeter.
This role is an exciting opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional IT solutions to clients.
Key Responsibilities: Install, configure, and maintain IT hardware and software at client sites.
Diagnose and resolve technical issues, including network and system troubleshooting.
Provide support for desktop, server, and network environments.
Perform routine maintenance and upgrades to ensure optimal system performance.
Deliver excellent customer service, offering clear communication and tailored solutions.
Maintain accurate service records and documentation for all work undertaken.
Stay updated with the latest IT technologies and best practices.
About You: Proven experience as an IT Field Service Engineer or similar role.
Strong technical expertise in hardware, software, and networking.
Familiarity with operating systems (Windows, macOS, Linux) and server management.
Excellent problem-solving skills and attention to detail.
Strong communication and customer service skills.
Ability to work independently and adapt to changing priorities.
Full UK driving license is essential.
Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus.
What our Client Offer: Competitive salary and performance-based incentives.
Company vehicle and tools provided.
Opportunities for ongoing training and professional certifications.
A supportive team and a collaborative work culture.
Career progression opportunities within a forward-thinking IT organisation.

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