Credit Controller
2 days ago
Are you a Credit Controller looking for a 12-month FTC role in a fantastic, thriving business with room to grow your skillset and develop in a great team?
I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 12-month FTC.
Accountabilities * Handle all credit control procedures in line with company * Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email etc) and update stakeholders as appropriate * Maintain accurate and up to date client notes following conversations with clients, using Workday to record status * Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios * Monitor queries and disputes, ensuring the appropriate escalation * Ensure consistent application of the firm's debt provisioning policy * Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared * Ensure that there are minimal unallocated cash receipts * Review and analyse aged debt against defined metrics * Prepare summary reports as and when required * Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate * Where necessary, engage and manage the process of debts that need to go legal * Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager * Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation * Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls) * Provide client base with monthly statements of account as appropriate * Produce copy bills or summary backup if required for clients * Process Credit Notes assigned in an accurate and timely manner * Involvement in credit checks on existing / new clients as appropriate before new work is agreed/commences The Experience You Will Bring * Professional services experience (ideally), Workday experience would be preferred.
* Excel skills to a competent level.
* Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required * Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues * Commitment to delivering exceptional client service to internal and external stakeholders INDCC
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