Transformation Process Lead
1 week ago
We are seeking a highly experienced Process Transformation Lead (P2P/R2R) to drive the stabilisation and transformation of the global P2P and R2R processes post-outsourcing.
This role is responsible for identifying, analysing, and resolving process and control issues, ensuring operational stability, and leading transformation initiatives to deliver a cost-efficient, accurate, and scalable process operating model.
Key Responsibilities Conduct a comprehensive review of the current P2P/R2R processes, controls, and governance frameworks.
Identify root causes of process inefficiencies and control weaknesses, and implement corrective actions.
Collaborate with outsourcing partners and internal stakeholders to resolve service delivery issues.
Establish KPIs and SLAs to monitor stabilisation progress.
Design and implement a future-state global operating model focused on scalability, cost-efficiency, and accuracy.
Lead process standardisation across geographies and business units.
Automate manual processes through technology enablement (e.g., ERP enhancements, RPA).
Strengthen internal controls and ensure compliance with global finance policies, regulatory requirements, and audit standards.
Lead process documentation, including process flows, standard operating procedures (SOPs), and risk registers.
Partner with senior finance, procurement, IT, and business leaders to ensure alignment with strategic goals.
Drive change management initiatives, including training, workshops, and communication plans.
Act as the central point of contact for escalations and key decision-making in the P2P process area.
Key Skills & Competencies Experience driving transformation in finance processes in a BPO setting Strategic thinking and strong analytical/problem-solving skills.
Excellent project management and change management capabilities.
Strong leadership and stakeholder management skills.
Ability to drive process improvements in a complex, multi-regional environment.
Other details £650-700/day Outside IR35 4-6 month initial contract length
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