Concierge Executive

1 week ago

Dorking, United Kingdom Rockpool Recruitment Full time

Concierge Executive Our client offers unique luxury travel experiences, partnering with top-tier hotels and resorts worldwide.
They provide comprehensive travel planning and personalized itineraries, ensuring a perfect blend of relaxation and adventure for families Are you looking for an exciting role in a growing travel business?
You will manage concierge tasks, enhance customer experiences, and ensure seamless travel for clients.
Concierge Executive – what will I be doing ?
Provide outstanding customer service and manage client relationships Act as the main contact for customers, responding to enquiries and all sorts of different requests Oversee all travel arrangements for a smooth client experience Collaborate with luxury travel suppliers to enhance services Stay updated on hotels, dining, and attractions Handle flight check-ins, health forms, transfers, and bookings Concierge Executive – What experience do I need ?
Perhaps you have previously worked as a PA ?
Or a Travel Consultant ?
Or in events?
The main criteria is that you are used to dealing with high -end clients and are incredibly organised.
Experience in luxury customer service or sales is beneficial Ability to prioritize multiple tasks Exceptional attention to detail and problem-solving skills Accurate data entry and strong IT skills About Our Client: Concierge Executive – What else do I need to now?
This is a really exciting and fun team to be part of.
The pay is between £27k - £30k depending on experience.
Hours are Monday to Friday 9 – 5.30 pm 3 days in the office and 2 days from home.
25 days annual leave plus bank holidays Birthday day off - Recognition awards - Social events – Trips abroad.
This really is a wonderful place to work

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