Concierge Executive

1 week ago

Dorking, United Kingdom Rockpool Recruitment Full time

Concierge Executive

Our client offers unique luxury travel experiences, partnering with top-tier hotels and resorts worldwide. They provide comprehensive travel planning and personalized itineraries, ensuring a perfect blend of relaxation and adventure for families

Are you looking for an exciting role in a growing travel business? You will manage concierge tasks, enhance customer experiences, and ensure seamless travel for clients.


Concierge Executive – what will I be doing ?

  • Provide outstanding customer service and manage client relationships
  • Act as the main contact for customers, responding to enquiries and all sorts of different requests
  • Oversee all travel arrangements for a smooth client experience
  • Collaborate with luxury travel suppliers to enhance services
  • Stay updated on hotels, dining, and attractions
  • Handle flight check-ins, health forms, transfers, and bookings

Concierge Executive – What experience do I need ?

  • Perhaps you have previously worked as a PA ? Or a Travel Consultant ? Or in events? The main criteria is that you are used to dealing with high -end clients and are incredibly organised.
  • Experience in luxury customer service or sales is beneficial
  • Ability to prioritize multiple tasks
  • Exceptional attention to detail and problem-solving skills
  • Accurate data entry and strong IT skills
  • About Our Client:

Concierge Executive – What else do I need to now?

This is a really exciting and fun team to be part of. The pay is between £27k - £30k depending on experience. Hours are Monday to Friday 9 – 5.30 pm 3 days in the office and 2 days from home. 25 days annual leave plus bank holidays Birthday day off - Recognition awards - Social events – Trips abroad. This really is a wonderful place to work

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