Ward Clerk

2 weeks ago

Bristol, United Kingdom University Hospitals Bristol And Weston Nhs Foundation Trust (Uhbw) Full time

Job summary We are looking to recruit two Ward Clerks ( and Hours per week) Monday to Friday on Gloucester Ward / Preoperative Assessment Unit at Bristol Eye Hospital .
The role of the Ward Clerk is vital to the BEH as you will play an important role in ensuring high standards of administrative governance on the very busy units.
You will be required to be the first point of contact on the ward, so a friendly and welcoming demeanour and calmness under pressure are essential for this role.
Main duties of the job Responsibilities will include :Supporting the Ward Manager and Band 6s and acting as the patient's first point of contact on the ward.
Here to help greeting and signposting patients and relatives, processing patients using CareFlow , liaising with colleagues to facilitate a smooth and timely stay with the hospital, sending out patient information, sorting and distributing post.
The maintenance of paper and electronic records is also a key element of this role (including filling) .
You will be responsible for setting high standards of patient care by enacting the Trust's core values at all times.
About us University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.
As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.
Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description Job responsibilities For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy .
No previous HNS experience required as full training will be provided Person Specification Skills and Abilities Essential Effective written and verbal communication skills Ability to handle a fast throughput of work Flexibility to within the unit with varying shift patterns Maintain confidentiality and discretion and comply with the terms of the Data Protection Act and local Trust policies at all times Act with flexibility to utilise skills in other functions if and when appropriate or required by the line manager Desirable Be a confident and capable user of Microsoft packages, Careflow and ICE Involvement in Surveys and Research Knowledge and Experience Essential Be able to work in a busy environment, dealing with interruptions and unplanned events Actively contribute to the development of the team's work, supporting and providing advice to project and work stream team members as required.
Use initiative and judgement at all times Provide cross-cover administration support to other wards as and when required in times of staff unplanned sickness Chase transport when booked by Nursing Staff Patient and Client Care: Here to help attitude Qualifications and Training Essential Educated to GCSE, grade C or above (or equivalent) in English Language and Maths

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