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Reception Manager

1 month ago

Birmingham, United Kingdom Ksb Recruitment Full time

Job Advertisement: Reception Manager Position: Reception Manager Location: Birmingham Salary: £14.50 per hour Assignment: Ongoing We are seeking a professional and highly organized Reception Manager to join our dynamic team.
This role is an excellent opportunity for someone with a strong background in front desk operations, exceptional customer service skills, and proficiency in managing administrative duties.
Key Responsibilities Oversee the daily operations of the reception area, ensuring smooth and efficient service.
Provide outstanding customer service to all guests and clients, handling inquiries and resolving issues promptly.
Manage bookings, check-ins, and check-outs with precision, ensuring an excellent guest experience.
Utilize Opera PMS to manage reservations and guest profiles effectively.
Supervise and support reception staff, scheduling shifts and training new team members as needed.
Maintain a professional and welcoming environment for all visitors.
Requirements Proven experience in a similar role, preferably within the hospitality industry.
Proficiency in Opera PMS or similar reservation systems.
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively in a fast-paced environment.
A proactive attitude with excellent problem-solving skills.
Why Join Us?
Competitive hourly rate of £14.50.
Opportunity for an ongoing assignment with potential career growth.
A supportive and friendly work environment.
If you are a motivated individual with a passion for delivering exceptional service and a knack for operational excellence, wed love to hear from you.
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