1St - 2Nd It Line Support Analyst

3 weeks ago


Ledston, United Kingdom 4Square Recruitment Ltd Full time

IT Support Analyst Location: Join a dynamic team as an IT Support Analyst , where you'll act as the first point of contact for IT-related queries from a diverse customer base.
This hands-on role involves providing exceptional 1st-line technical support, troubleshooting, and ensuring swift resolutions to maintain smooth operations.
Provide 1st-line technical support via email, ticketing systems, and phone.
Log and manage helpdesk tickets, aiming for first-time fixes.
Build and configure IT hardware, including Windows laptops, Macs, and mobile devices.
Experience with Windows 10/11 and Office365 Administration (Teams, SharePoint, Exchange).
Knowledge of Active Directory , Intune , Antivirus software (ESET/Sophos), and backup technologies (e.g., Strong troubleshooting skills for hardware, software, and printers.
Familiarity with RMM tools , network basics , and Apple Mac support .
Passionate about IT, eager to learn and grow your skills.
Be part of a collaborative team and make an impact in a role that offers opportunities for growth and development.


  • It Service Lead

    2 weeks ago


    Ledston, United Kingdom Michael Page International Full time

    We're looking for a proactive and dedicated IT Service Lead (1st/2nd Line) to lead my family-owned B2B specialist supplier client based in Leeds, ensuring smooth operation of IT systems and eventually step into the role of IT Manager.Client Details This is a thriving family-owned business, based in Leeds, at SME size boasts a variety of professionals who are...


  • Ledston, United Kingdom System C Full time

    Description We are currently seeking an Application Support Analyst to join our team supporting local authorities in utilising Liquidlogic's market leading Education and Social Services and Case Management software.Duties and Responsibilities: Responsible for 2nd and 3rd line support functions as part of the Application Support team.Investigate, analyse and...


  • Ledston, United Kingdom In Technology Group Limited Full time

    Job Title: 2nd Line Support Engineer Location: Essex (onsite full-time) Industry: Managed Service Provider (MSP) Salary: Up to £35,000 per annum About the Role: We are currently recruiting for an experienced 2nd Line Support Engineer to join a dynamic and fast-paced Managed Service Provider (MSP) based in Essex, supporting SMEs.This is an exciting...


  • Ledston, United Kingdom In Technology Group Full time

    1st Line Support - Leeds - £26,000 Role: 1st Line Support Areas: Leeds Salary: £26,000 I am working on an exciting new opportunity with my client.We are looking for a keen and driven 1st Line Support Technician to join the growing and dynamic team based in Leeds.This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even...

  • 2Nd/3Rd Line Engineer

    3 weeks ago


    Ledston, United Kingdom Michael Page International Full time

    We're looking for a proactive and dedicated 2nd/3rd Line Engineer to lead my family-owned B2B specialist supplier client based in Leeds, ensuring smooth operation of IT systems and eventually step into the role of IT Manager.Client Details This is a thriving family-owned business, based in Leeds, at SME size boasts a variety of professionals who are...

  • It Support Technician

    8 hours ago


    Ledston, United Kingdom In Technology Group Full time

    1st Line Support - Leeds - £26,000 Role: 1st Line Support Areas: Leeds Salary: £26,000 I am working on an exciting new opportunity with my client.We are looking for a keen and driven 1st Line Support Technician to join the growing and dynamic team based in Leeds.This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even...


  • Ledston, United Kingdom Constant Recruitment Full time

    1st Line Support Outskirts of Maidstone £25k Are you looking to build on your existing 1st Line Support experience in a role that encourages professional growth?Would you like to work in a secure, modern office environment with plenty of free parking on the outskirts of Maidstone?Would you like to work within a leading Managed Service Provider (MSP) that...


  • Ledston, United Kingdom Ecs Resource Group Ltd Full time

    2nd Line Desktop Support Engineer Type: Perm Location: Leeds Salary: £30k Overview We are looking to recruit a Technical Support Consultant to work within our globally distributed IT team, to provide IT technical support from the Leeds office to all our users across the global business.Key Responsibilities Provide day to day IT support to all our people,...

  • Service Desk Analyst

    3 weeks ago


    Ledston, United Kingdom Kinetech Recruitment Ltd Full time

    Vibrant creative business in Central Leeds is looking for a Service Desk Analyst to join the team.This will require 4 days per week onsite, given the nature of the role.Great offices with coffee and breakfast on tap.The role will involve providing 1st and 2nd Line technical support, in person, via phone and email, for all PC users (with some MACs) and other...


  • Ledston, United Kingdom Nextech Group Limited Full time

    Join Our Team as a Senior IT Engineer in Newcastle!Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support?We are seeking a talented and motivated Senior IT Engineer to join our Managed Service Provider (MSP) team in the heart of Newcastle.Position: Senior IT Engineer Location: Newcastle...


  • Ledston, United Kingdom Fruition It Full time

    Job Title: Application Support Engineer Location: Remote (UK-based) - Travel once per month to Leeds office Employment - 9 months - Fixed-term contract Salary: Up to £40,000 Why Apply?This is an exciting opportunity to work as an Application Support Engineer within a globally recognised organisation.You'll support the Marketing, Legal, and Business Support...


  • Ledston, United Kingdom System C Full time

    Job DescriptionWe are seeking a skilled Application Support Analyst to join our team at System C, supporting local authorities in utilising our market-leading Education and Social Services and Case Management software.Key Responsibilities:Provide 2nd and 3rd line support functions as part of the Application Support team.Investigate, analyse and problem-solve...

  • It Support Engineer

    9 hours ago


    Ledston, United Kingdom Intellect Group Full time

    I'm recruiting on behalf of my client, an IT Solutions firm based in Leeds for an IT Support Engineer to join their technical team.The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments, Office 365 administration, Active Directory, Azure cloud services, Network...


  • Ledston, United Kingdom It Recruitment Solutions Full time

    Audio Visual Engineer with solid Audio Visual installation experience required for a leading AV Hardware and Software Solutions provider, who design, install and integrate cutting-edge audio visual solutions for their clients.They are looking for an experienced Audio Visual Engineer to work closely with the AV designers and project teams, and work on...


  • Ledston, United Kingdom Altasu Recruitment Group Full time

    Trainee IT Manager / IT Support Lead Location: Colton, Leeds (5 days in the office) - ESSENTIAL Salary: Up to £35,000 DOE Are you ready to take a step up and challenge yourself with a role offering clear career progression?My Award Winning client is looking for a Trainee IT Manager to work from their Leeds office, where you'll play a vital role in IT...


  • Ledston, United Kingdom Fusion People Ltd Full time

    Customer Support Analysts Customer Support Analysts - MS Office - £14-£15 ph - initial 2 month contract (Temp to Perm option available) £25,000 salary) North Leeds (M1 corridor) My client, a fast-moving technology company requires experienced Customer Support Analysts with MS Office skills for an initial 2 month contract starting January and with the...


  • Ledston, United Kingdom Fusion People Full time

    Job Description Customer Support Analysts Customer Support Analysts - MS Office - £14-£15 ph - initial 2 month contract (Temp to Perm option available) £25,000 salary) North Leeds (M1 corridor) My client, a fast-moving technology company requires experienced Customer Support Analysts with MS Office skills for an initial 2 month contract starting January...

  • Commercial Analyst

    5 days ago


    Ledston, United Kingdom Direct Line Insurance Group Plc Full time

    Commercial Manager London/Leeds – Hybrid At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers,...


  • Ledston, United Kingdom Fruition It Full time

    Role: Infrastructure Operations AnalystLocation: Leeds City Centre4 days on / 4 days offShifts: 12 Hours: Both day + night shiftsSalary: Up to £32,500 We are working closely with a leading professional services firm to recruit an Infrastructure Operations Analyst.My client are a fantastic organisation who work with reputable clients around the world.My...


  • Ledston, United Kingdom 1St Executive Limited Full time

    Role: Snr IT Supplier Relationship Manager (SRM) Salary: Up to £85K + Excellent Benefits Location: Edinburgh / Flexible Our client is a market leading Financial Services organisation, seeking to recruit an experienced IT & Technology Supplier Relationship Manager (SRM) who can play a key role in the development and implementation of best in class SRM...