2Nd Line Support Engineer
2 weeks ago
Would you be interested in a role that offers responsibility for 2nd line support in a growing Manchester business?
Are you seeking an opportunity with defined career progression including funding for certifications?
If so, Found Talent may have the opportunity for you, we're looking for a 2nd Line Support Engineer to join a talented technology team where you will own technical issues whist building your own technical capabilities.
What will you be doing?
Taking ownership of the day to day running of IT Systems Providing technical support to end users Acting as the escalation point for IT-related matters Manage and prioritise incident tickets to ensure timely resolution and escalate issues as needed Building relationships with both internal and external stakeholders Making recommendations for improvements to company IT infrastructure What experience you will need: Networking knowledge (on premise and in the cloud) Managing both on premise and cloud based infrastructure (Microsoft Azure) Managing Microsoft 365 environments Exposure with Azure Virtual Desktop Active Directory Ability to work with colleagues at all levels including technical and non-technical individuals What's in it for you?
Continuous professional development with defined career progression Annual bonus Funding for Microsoft certifications Hybrid working model Competitive company pension
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