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Hospitality Manager

1 month ago

Burgh, United Kingdom Willing Care Full time

Job Description Hospitality Manager Salary: £30,000 Hours: Full-Time, Days Our client is seeking an experienced and compassionate Hospitality Manager to join their team and create a welcoming and home-from-home environment for residents.
In this exciting role, you will lead the hospitality team, ensuring exceptional service, while creating memorable experiences that enhance the lives of residents.
If you have a heart for service, a commitment to excellence, and a proven background in hospitality management, we want to hear from you
What We're Looking For Proven experience in a similar hospitality role, whether in a care home, hotel, or other hospitality setting.
Deep knowledge of relevant laws, regulations, and policies, including health and safety and employment legislation.
Exceptional communication, leadership, and motivational skills to engage with residents, families, and staff.
Outstanding organisational and time management skills to ensure the smooth running of the hospitality department.
What's on offer ?
Blue Light Card Scheme - Enjoy discounts on a range of services and products Employee Assistance Programme - Access support and guidance for your well-being.
Career Development - Opportunities for growth and progression.
DBS Check Included Responsibilities Oversee the day-to-day operations of the hospitality department within the care home, ensuring a high standard of service is consistently delivered to residents.
Train, supervise and motivate the hospitality team to provide exceptional customer service and develop strong relationships with residents and their families.
Ensure that all relevant laws, regulations and policies, such as employment and health and safety legislation, are adhered to within the hospitality department.
Engage with residents and their families on a regular basis to understand their needs, preferences, and feedback, and make appropriate adjustments to the hospitality services.
Utilize your excellent communication skills to liaise with other departments, external partners, and suppliers to coordinate and deliver hospitality services that meet the diverse needs of the residents.
Reference: WILL90114/AP INDACC