Fundraising Assistant

Service: Fundraising and External EngagementContract: PermanentHours: 22.5 hours per week, ideally split across 4 or 3 days (negotiable to 18.5 hours per week))Salary: £15,187.50 to £16,361.15 per annum for 22.5 hours per week (£24,975 – 26,905 full time equivalent) – Solent Mind Band BLocation: Southampton combined with home workingClosing Date: Wednesday 10 December 2025 (11.59pm)Interview Date: First interviews Thursday 08 January 2026, Second interviews Tuesday 13 January 2026About the role:The main purpose of this role is to provide administrative and operational support to the Fundraising Team, helping to maintain and grow income to support our purpose to improve mental health in Hampshire.You will act as first point of contact for fundraising enquiries and play a key role in delivering excellent supporter stewardship, including arranging fundraiser resources and ensuring all donors are thanked appropriately.You will also oversee accurate income recording and reporting through our CRM system and lead monthly financial reconciliations to ensure all fundraising income is correctly allocated.Reporting to the Fundraising Manager, this role is within Solent Mind’s fundraising and external engagement team, and the successful candidate will provide a range of support activities including research, event coordination, and managing stock and collection pots to ensure smooth operations.About you:You will have experience of administration processes and co-ordinating multiple office and administrative functions, ideally within a fundraising or target-driven environment. You will also be experienced in data entry and maintaining accurate records using CRM systems.You will have strong planning and organisational skills and excellent written and verbal communication, with the ability to engage effectively with diverse audiences. You will also have advanced numeracy skills. You will be proficient in Microsoft Office and, ideally, have used Canva or similar design tools.Due to the nature of this role, some evening and weekend working will be required with TOIL given. You will also need a valid driving licence and access to your own vehicle for business use.About us:Solent Mind is the largest mental health charity in Hampshire, supporting people with mental health interventions annually. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind, the national mental health charity. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. Solent Mind has a gold award for workplace wellbeing index 2022/2023 and has signed up to be a mindful employer.NOTE TO APPLICANTS - You will be asked about gaps in your employment and to provide proof of your right to work in the UK at interview. Unfortunately, we cannot sponsor this role as we do not hold a sponsorship licence. Any offer for this role will be subject to receiving your references.We welcome people from all the communities we work in to apply for a role within Solent Mind, especially those with experience of mental health problems. Offers are made based on merit.Please submit your application as early as possible, as we may close this advert before the advertised closing date.