Senior Application Support Analyst

1 week ago

Oldham, United Kingdom Hays Full time

Prestigious opportunity within an established technology team for a Senior Applications Support Analyst, dedicated to a market-leading Housing organisation. Due to a period of significant growth and investment, we are inviting you to join our success story based in Oldham with hybrid working.As our Senior Applications Support Analyst, you will be responsible for:-Performing routine operational tasks to ensure the stability, availability, and optimal performance of ICT applicationsDeveloping, managing, and supporting both existing and future ICT applicationsLeading and contributing to cyclical ICT projects and system upgradesDelivering outstanding customer service in line with agreed service level agreementsIf you possess a combination of some of the following skills, then LETS TALKITIL V3 or working towardsPrevious experience in providing application supportAbility to create technical documentation, knowledge-based articles and user guidesKnowledge of reporting tools, SQL, Power BI or ETLFamiliar with supporting Northgate Housing Management System (or similar) is advantageousExperience supporting repairs & scheduling systems (ROCC, DRS or similar) also advantageous but not essentialIn return, you will be rewarded with a range of fantastic benefits, including:30 days holiday and all UK bank holidays plus one company shut down dayDefined contribution pension scheme with an employer contribution of up to 10%.Automatic enrolment into a healthcare cash plan and private health insurance planAccess to our colleague benefit platform, which offers discounts on hundreds of high street brandsAccess to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your childrenEnhanced maternity, paternity, and sick payDiscounted gym membershipAccess to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues.Professional subscriptions are paid for by the business where they are an essential requirement of your role.Enhanced maternity, paternity, adoption and sick payLong service awardsWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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