Microsoft 365/Azure Manager

Job OverviewCrowe leverages full M365 stack and Azure to provide the firm with cloud capabilities around storage, compute, Identity, AVDs, DevOps and Data Science. Copilot adoption is at its early stages and as the firm gets used to AI and its capabilities in driving productivity gains, safe and acceptable usage needs to be governed.A Microsoft 365/Azure Manager is responsible for overseeing the implementation, management/governance, and optimisation of Microsoft cloud-based solutions and Copilot to enhance operational efficiency, client service and innovation across the firm.Key Responsibilities Platform ManagementAdminister and manage M365 services: Exchange Online, SharePoint, Teams, OneDrive, Endpoint Manager and Copilot with the help of an external support providerOversee Azure IaaS/PaaS environmentsEnsure robust monitoring, alerting and incident response using Microsoft monitoring toolsAI Integration and Management:Oversee the deployment and maintenance of AI solutions (Copilot, Azure AI Foundry and Open AI) to enhance business processes and decision-making.Collaborate with data scientists and AI engineers to develop and implement AI models and algorithms.Ensure the scalability and reliability of AI systems within the cloud infrastructure.Project Leadership:Lead cross-functional teams in the planning, execution, and delivery of AI and cloud projects.Coordinate with IT and development teams to support cloud-based applications and services.Monitor project progress and provide regular updates to stakeholders.Security and Compliance:Manage identity and access management (Azure AD, Entra ID, Conditional Access)Ensure compliance with industry standards and regulations related to cloud and AI technologies.Conduct risk assessments and develop mitigation strategies.Innovation and Continuous Improvement:Stay updated on the latest trends and advancements in AI and cloud technologies.Identify opportunities for innovation and improvement within the organization’s cloud and AI infrastructure.Foster a culture of continuous learning and development within the team.Stakeholder Engagement:Build and maintain strong relationships with key stakeholders, including clients, partners, and internal teams.Facilitate workshops and meetings to gather requirements and provide updates on project progress.Act as a liaison between business units and IT teams to ensure alignment of business and technology solutions.QualificationsEducation:Bachelor’s or master’s degree in computer science, Information Technology, Artificial Intelligence, or a related field.Microsoft Azure Administration certification (desirable)Microsoft 365 certified (desirable)Experience:Extensive experience in Microsoft 365, Azure management, AI management and project leadership.Proven track record of successfully leading and delivering AI and M365/Azure projects.Skills:Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Proficiency in Microsoft Azure services and AI technologies (Microsoft Copilot/Azure AI Foundry and Open AI).Knowledge of security and compliance standards related to cloud and AI.About CroweCrowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services.Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.Why choose Crowe?At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..