Customer Service Administrator
4 days ago
Customer Service Administrator12 Month Fixed Term Contract | £24,700 | West Malling, Hybrid As a Customer Service Advisor, you will join an award-winning team dedicated to delivering exceptional support to customers in a dynamic and evolving industry. You’ll handle a variety of customer queries via phone and email, ensuring these are managed efficiently, professionally, and in line with service standards. This role is ideal for someone who enjoys problem-solving, takes pride in first-time resolution, and thrives in a collaborative environment. Key ResponsibilitiesProviding high-quality helpdesk-style support via telephone and emailNavigating internal systems and following established processesManaging customer enquiries with professionalism and accuracyLiaising with relevant external providers to ensure smooth service deliveryTaking ownership of queries and ensuring timely resolutionsMeeting agreed team KPIs and service excellence standardsDeveloping a strong understanding of company products, systems and procedures About YouWe’re looking for a proactive and organised customer service professional who has:Excellent written and verbal communication skillsStrong attention to detail and a commitment to delivering great customer experiencesThe ability to multitask and work under pressureConfidence working independently as well as part of a teamGood problem-solving capabilitiesExperience using Microsoft Office (Teams, Word, Excel, Outlook)Previous customer service experience is highly desirable Why Join?You’ll be part of a friendly, forward-thinking business that values teamwork, personal growth and career development. Employees benefit from a range of perks including:25 days’ holiday plus bank holidays, with the option to buy additional unpaid leaveAnnual lifestyle allowancePrivate health insuranceIncome protectionCycle to Work and gym schemesCoaching, mentoring, and structured training opportunitiesFamily-friendly policiesFree on-site parking
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Administrator/customer Service
2 days ago
West Malling, United Kingdom Huntress Full time**Administrator/Customer Service - £22,000** Our client based in central West Malling is looking for a bubbly and confident individual to start working as a customer service advisor and administrator working full time. No weekends or long hours! You will be trained and supported throughout the process. **Responsibilities**: - Admin duties - Engaging with...
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Service Administrator
6 days ago
West Malling, United Kingdom Commercial Services Group Full time**Service Administrator** **£23,000 - £25,000pa (DOE)** **Hybrid/Kings Hill, Kent** Do you have previous administration experience within a fast-paced commercial environment, and particularly strong Microsoft Excel skills? Are you a confident communicator with outstanding customer service skills? If so, we have a fantastic opportunity for you. Due to an...
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Customer Service Administrator
4 days ago
West Malling, Kent, United Kingdom Insight Select Full timeCustomer Service Administrator 12 Month Fixed Term Contract | £24,700 | West Malling, Hybrid As a Customer Service Advisor, you will join an award-winning team dedicated to delivering exceptional support to customers in a dynamic and evolving industry. You’ll handle a variety of customer queries via phone and email, ensuring these are managed efficiently,...
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Customer Service Administrator
4 days ago
West Malling, United Kingdom Insight Select Full timeCustomer Service Administrator12 Month Fixed Term Contract | £24,700 | West Malling, Hybrid As a Customer Service Advisor, you will join an award-winning team dedicated to delivering exceptional support to customers in a dynamic and evolving industry. You’ll handle a variety of customer queries via phone and email, ensuring these are managed efficiently,...
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Customer Service
2 days ago
West Malling, United Kingdom Pertemps SSDC - DDT Full time**Customer Service **Full time, Monday - Friday **Job Summary** This role is an interesting and varied customer service role working for an international service provider that offers workspace solutions to a wide range of clients from sole traders to FTSE 100 companies and this service offering spans across the world. In this role you will be fundamental to...
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Customer Service Advisor
6 days ago
West Malling, United Kingdom Landmark Information Group Full timeAs a Customer Service Advisor, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In this role you will be responsible for supporting our customers queries proactively and professionally both verbally and through administration...
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Customer Service Advisor
14 hours ago
West Malling, Kent, United Kingdom Landmark Information Group - Internal Full timeCustomer Service Advisor West Malling Fixed Term Contract - 12 & 18 Months The Opportunity:As a Customer Service Advisor, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In this role you will be responsible for supporting...
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Customer Service Admin Specialist
2 weeks ago
West Malling, United Kingdom Huntress Full timeCustomer Service Administration Specialist Location: West Malling Salary: £24,700 Hours: Monday-Friday, 9am-5pm. Hybrid working offered – opportunity to work from home 2 days per week. What You'll Be Doing: Resolve routine enquiries or escalates complex issues Respond to email queries Maintain accurate customer records and documentation Support daily...
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Client Services Administrator
4 days ago
West Malling, United Kingdom Cloud21Limited Full time**Job**: Client Services Administrator **Division/Department**: Client Services **Contract**: Permanent/Full time **Salary**: Starting at £26,316 per annum. This is a starting salary, and we offer clear progression routes as well as bi-annual reviews and excellent benefits. **Hours**: 37.5 per week **Location**: Hybrid: This is a hybrid role primarily...
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Customer Service Representative
2 weeks ago
West Malling, United Kingdom New Appointments Group Full timeA **Customer Support Representative** based in **Kings Hill** at prestigious, market leading technology business is required for a full time role, **Monday to Friday, working 9am - 5.30pm** with 1 hour for lunch. This fantastic opportunity will require you to be able to work in the office and will not offer work from home Predominately dealing with clients...