Information Technology Engineer

6 days ago

Watford, United Kingdom Careers Plus Full time

IT Engineer (3-6 Month Contract, Likely to Go Permanent)Location: Watford with regional travelContract: 3–6 months initially (very strong chance of permanent hire)We’re supporting a growing hospitality group that is looking for an experienced Regional IT Engineer to provide hands-on technical support across multiple hotel sites in the South of England, as well as their head office. This is a great opportunity for someone who enjoys a mix of on-site work, problem solving, project involvement and working closely with operational teams. The contract is initially 3–6 months, with a high likelihood of converting to a full-time permanent position.What You’ll Be Doing• Supporting and maintaining IT hardware and software across hotel properties• Handling second-line support for end users, resolving issues quickly and professionally• Providing support for hotel systems including PMS, WiFi, telecoms, AV, and TV systems• Working directly with senior stakeholders and board-level staff when needed• Managing relationships with third-party suppliers and ensuring smooth service delivery• Assisting with procurement of IT equipment and services• Providing hands-on support in communications cabinet patching, office moves and general infrastructure tasks• Training on-site teams to strengthen local IT capability• Contributing to IT projects such as upgrades, new system rollouts and property expansions• Documenting systems, configurations and processes clearlyWhat We're Looking For• 2+ years’ experience in IT support, helpdesk or hands-on technical engineering• Strong troubleshooting and analytical skills• Experience working across Microsoft technologies:– Active Directory– Azure– Exchange– Desktop and user management• Understanding of LAN/WAN networking and protocols• Experience supporting hospitality systems such as Opera PMS, Micros, HotSOS, Mitel, digital signage or key access systems (desirable)• Practical experience with Ethernet/fibre patching and telecoms wiring• Confident communicator with a customer-focused approach• Someone comfortable working independently across multiple sites and managing their own workloadWhy This Contract Is Attractive• Strong likelihood of becoming a permanent role• Varied, hands-on technical position• Exposure to multiple hotel environments and hospitality systems• Opportunity to take ownership of a regional IT estate• Collaborative team and supportive environment

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