Information Technology Engineer

6 days ago

Watford Hertfordshire, United Kingdom Careers Plus Full time

IT Engineer (3-6 Month Contract, Likely to Go Permanent) Location: Watford with regional travel Contract: 3–6 months initially (very strong chance of permanent hire) We’re supporting a growing hospitality group that is looking for an experienced Regional IT Engineer to provide hands-on technical support across multiple hotel sites in the South of England, as well as their head office. This is a great opportunity for someone who enjoys a mix of on-site work, problem solving, project involvement and working closely with operational teams. The contract is initially 3–6 months, with a high likelihood of converting to a full-time permanent position. What You’ll Be Doing • Supporting and maintaining IT hardware and software across hotel properties • Handling second-line support for end users, resolving issues quickly and professionally • Providing support for hotel systems including PMS, WiFi, telecoms, AV, and TV systems • Working directly with senior stakeholders and board-level staff when needed • Managing relationships with third-party suppliers and ensuring smooth service delivery • Assisting with procurement of IT equipment and services • Providing hands-on support in communications cabinet patching, office moves and general infrastructure tasks • Training on-site teams to strengthen local IT capability • Contributing to IT projects such as upgrades, new system rollouts and property expansions • Documenting systems, configurations and processes clearly What We're Looking For • 2+ years’ experience in IT support, helpdesk or hands-on technical engineering • Strong troubleshooting and analytical skills • Experience working across Microsoft technologies: – Active Directory – Azure – Exchange – Desktop and user management • Understanding of LAN/WAN networking and protocols • Experience supporting hospitality systems such as Opera PMS, Micros, HotSOS, Mitel, digital signage or key access systems (desirable)• Practical experience with Ethernet/fibre patching and telecoms wiring • Confident communicator with a customer-focused approach • Someone comfortable working independently across multiple sites and managing their own workload Why This Contract Is Attractive • Strong likelihood of becoming a permanent role • Varied, hands-on technical position • Exposure to multiple hotel environments and hospitality systems • Opportunity to take ownership of a regional IT estate • Collaborative team and supportive environment

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