Sales Support Specialist

7 days ago


Henstridge, United Kingdom ICL Group Full time

Job description:Location: GreenBest Office, HenstridgeFull-time | 40 hours per weekStart Date: January 2026Salary: Competitive + Potential Bonus About GreenBestGreenBest is a dynamic and ambitious manufacturing company supplying fertilisers and related products to the amenity turf market. Our customers include golf courses, football pitches, bowling greens, lawncare professionals, and municipal areas. We’re recognised as one of the most technically proficient firms in the industry, combining outstanding technical expertise with exceptional customer service. The RoleWe’re looking for a Sales Support professional to join our team on a 13-month maternity cover contract, with a strong possibility of becoming permanent. This is a 100% office-based role, supporting both our customers and our out-of-office sales staff. You’ll be at the heart of our operations, ensuring smooth order processing, handling customer enquiries, and providing vital administrative support. The Key Responsibilities Process and amend customer ordersHandle customer enquiries (phone, email, web forms)Manage MSDS requests and checksAdminister the customer portalCoordinate sample requests and transport controlSupport complaint case files and SOP administrationProduce price lists, dashboards, data uploads, and reportsThe Requirements Strong computer skills, especially Microsoft Office (Excel proficiency essential)Excellent customer care and communication skillsProblem-solving mindset with focus on customer satisfactionPrevious experience in a similar role (advantageous)Good mathematical ability and attention to detailPositive attitude, team player, and strong time management skills The Benefits Statutory workplace pensionPotential for permanent employment after maternity cover Ready to join a technically proficient, customer-focused team? Apply now and be part of GreenBest’s success story.



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