Tier 3 Tactical Operations Analyst
3 days ago
Tier 3 Tactical Operations Analyst £290/day (Inside IR35) 12-Month Contract | Hybrid – LondonOur client is a leading global technology organisation supporting with users across EMEA, is seeking a highly capable Tier 3 Tactical Operations Analyst to join their growing Investigations & Incidents function.This is an opportunity to play a key role in strengthening the operational backbone of a high-impact customer success environment. If you’re someone who thrives at the intersection of operations, analysis, and project delivery, this could be the perfect fit.💼 The RoleAs a Tier 3 Tactical Operations Analyst, you will help ensure incidents, investigations, and break-fix work are managed with exceptional accuracy, discipline, and clear prioritisation. Rather than working through a standard queue, you’ll be responsible for maintaining a structured and consistent operational approach, identifying gaps, improving processes, and ensuring clarity across workflows.You'll collaborate closely with cross-functional partners to uncover root causes, spot trends, influence prioritisation, and help drive improvements that enhance both product quality and operational performance.This is an ideal role for someone who is analytical, proactive, and confident leading smaller workstreams that directly contribute to smoother customer and employee experiences.📝 Key ResponsibilitiesEnsure timely and consistent handling of incidents, investigations, and related case work.Triage and progress cases in line with expectations, flagging gaps in speed, quality, or process.Coordinate incident workflows and ensure investigations are accurately assessed and assigned.Conduct root cause analysis and identify trends across recurring issues and incidents.Provide analytical insights that support prioritisation and drive product or engineering improvements.Contribute to initiatives that reduce triage and resolution times.Own and deliver small tactical projects with clear, measurable outcomes.Identify opportunities to streamline workflows, tools, and operational handoffs.Produce lightweight reporting and dashboards to highlight risks, trends, and opportunities.Maintain strong cross-team communication, sharing updates and blockers proactively.Support continuous improvement activity and assist in testing new approaches.🎯 Skills & ExperienceBackground in incident management, investigations, operations, or an analytical role within a technology or service-driven environment.Experience managing small to medium projects from planning through execution.Strong analytical capability, ideally with hands-on experience in Tableau and Google Workspace.Comfortable using tools such as Slack, Salesforce, Jira, or similar.Ability to identify data patterns and turn insights into actionable recommendations.Confident communicator, able to work with both technical and non-technical stakeholders.Comfortable working independently and taking ownership of outcomes.ITIL Foundation certification is preferred.Experience with finance products is highly advantageous.📍 Contract DetailsDay Rate: £290/day (Inside IR35)Contract Length: 12 monthsLocation: London (Hybrid – 3 days onsite, 2 days remote)If you’re an analytical, detail-driven problem solver who thrives in a fast-moving operational environment, we’d love to hear from you.
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Tier 3 Tactical Operations Analyst
3 days ago
London Area, United Kingdom RedCat Digital Full timeTier 3 Tactical Operations Analyst £290/day (Inside IR35) 12-Month Contract | Hybrid – London Our client is a leading global technology organisation supporting with users across EMEA, is seeking a highly capable Tier 3 Tactical Operations Analyst to join their growing Investigations & Incidents function. This is an opportunity to play a key role in...
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Tier 3 Tactical Operations Analyst
5 days ago
London Area, United Kingdom RedCat Digital Full time £61,000 - £140,000 per yearTier 3 Tactical Operations Analyst£290/day (Inside IR35)12-Month Contract | Hybrid – LondonOur client is a leading global technology organisation supporting with users across EMEA, is seeking a highly capableTier 3 Tactical Operations Analystto join their growing Investigations & Incidents function.This is an opportunity to play a key role in...
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Tier 3 Tactical Operations Analyst
2 days ago
London, United Kingdom RedCat Digital Full timeTier 3 Tactical Operations Analyst £290/day (Inside IR35) 12-Month Contract | Hybrid – LondonOur client is a leading global technology organisation supporting with users across EMEA, is seeking a highly capable Tier 3 Tactical Operations Analyst to join their growing Investigations & Incidents function.This is an opportunity to play a key role in...
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Junior Operations Analyst
1 week ago
London Area, United Kingdom OCR Alpha Full time £40,000 - £80,000 per yearJunior Operations AnalystOCR Alpha is partnered with a growing London-based hedge fund managing over £2bn AUM, running fundamental, equity-focused absolute return strategies. The firm is looking to add a Junior Analyst to its lean and expanding Operations team, offering the opportunity to gain full front-to-back exposure within a high-calibre investment...
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Tactical Opportunities Analyst
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London, Greater London, United Kingdom Blackstone Full time £60,000 - £80,000 per yearBlackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include...
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SOC Analyst Tier 2
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Support Operations Analyst
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London Area, United Kingdom Salt Full time £30,000 - £60,000 per yearSALT is working with a global SaaS business, seeking a Support Operations Analyst to help strengthen the Investigations & Incidents function by ensuring incidents, investigations, and break fixes are handled accurately, consistently, and with clear prioritisation.This role suits someone who can shift between operations, analysis, and small project delivery....
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Operations Analyst
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London Area, United Kingdom Attribution Search Full time £40,000 - £80,000 per yearI'm working with a leading alternative investment manager seeking an Operations Analyst to support its growing CLO platform. This is an excellent opportunity for someone with experience in structured credit or loan operations to join a well known credit manager. The position has become available after a member of the team moved into front office.The...
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Fraud Analyst
1 week ago
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Fund Operations Analyst
3 days ago
London Area, United Kingdom JJ SEARCH LIMITED Full time £40,000 - £70,000 per yearThe Company:An established and widely known Wealth Management firm.The Role:THIS ROLE IS A 12 MONTH FTCThe Fund Operations Analyst will provide Operational support relating to non-custodied investments.The Fund Operations Analyst will carry out day-to-day fund administration and middle office tasks as required for the Wealth Management firm's range of UCITS...