Service Desk Engineer

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work. And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.More About The TeamWe are looking to recruit 2 Service Desk Engineers on a permanent basis.Reporting to the Service Desk Manager , this is a great career opportunity to join a large, organically growing, market leading managing agent. You will also analyse and resolve security breaches and vulnerability issues in a timely and accurate mannerThis role is based out of our Northwich office 5 days a week.More About Your RoleAs an IT service desk engineer you are essential in delivering a high-quality front-of-house IT service that continuously improves our customers' experience. The IT Service Desk will proactively develop and maintain strong, positive working relationships with customers and IT colleagues.More About YouThe ideal candidate will have experience in a similar role. Knowledge of MS Technologies such as Azure, Citrix and Service Now is desired. The successful candidate will: Have an MSP Background, Have worked in a Service Desk role, Be familiar with MS technologies The BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:  Competitive salary, with a salary review yearly Pension with matched contributions up to 7%Excellent holiday package – up to 35 days annual leave with the option to buy or sell leaveCashback plan for healthcare costs – up to £500 saving per yearA bonus scheme for all colleagues at 2%Training and developmentExtra perks including huge discounts and offers from shops, cinemas and much more What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment teamAs part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team onPlease note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.