Employee Experience, ER

1 week ago

Reading, United Kingdom Project People Full time

Employee Experience, ER & Policy Manager Reading | Hybrid (3 days/week)6-month contractJoin MBNL, the UK’s largest network-sharing joint venture, driving digital infrastructure transformation. Our People Team shapes the employee experience and delivers the strategy that powers our business.We’re hiring an experienced Employee Experience, ER & Policy Manager to lead individual and collective ER cases (grievance, disciplinary, sickness, insourcing), while redefining HR policies and building manager capability. This role blends hands-on casework with strategic policy development and change leadership.Key Responsibilities of the Employee Experience, ER & Policy Manager include:Manage ER cases and coach managers through resolutionLead collective ER processes including insourcing and structural changeRedesign HR policies and contracts to reflect company behaviours and toneEnsure policies are clear, compliant, and aligned with best practiceCommunicate and embed policy changes, upskilling managersEnhance HR intranet with accessible tools and guidanceDeliver training and e-learning for line managersRecommend models for ongoing HR/ER supportSupport wider People Strategy projectsThe successful Employee Experience, ER & Policy Manager will have:Strong UK employment law and ER expertiseExperience managing individual and collective ER casesProven success in policy development and insourcingConfident coaching and influencing skillsClear, effective communication styleProactive, improvement-focused mindsetTo apply for the Employee Experience, ER & Policy Manager please send your CV to caroline.kennedy@projectpeople.com

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