Employee Experience, ER

1 week ago

Reading, United Kingdom Project People Full time

Employee Experience, ER & Policy Manager Reading | Hybrid (3 days/week) 6-month contract Join MBNL, the UK’s largest network-sharing joint venture, driving digital infrastructure transformation. Our People Team shapes the employee experience and delivers the strategy that powers our business. We’re hiring an experienced Employee Experience, ER & Policy Manager to lead individual and collective ER cases (grievance, disciplinary, sickness, insourcing), while redefining HR policies and building manager capability. This role blends hands-on casework with strategic policy development and change leadership. Key Responsibilities of the Employee Experience, ER & Policy Manager include: Manage ER cases and coach managers through resolution Lead collective ER processes including insourcing and structural change Redesign HR policies and contracts to reflect company behaviours and tone Ensure policies are clear, compliant, and aligned with best practice Communicate and embed policy changes, upskilling managers Enhance HR intranet with accessible tools and guidance Deliver training and e-learning for line managers Recommend models for ongoing HR/ER support Support wider People Strategy projects The successful Employee Experience, ER & Policy Manager will have: Strong UK employment law and ER expertise Experience managing individual and collective ER cases Proven success in policy development and insourcing Confident coaching and influencing skills Clear, effective communication style Proactive, improvement-focused mindset To apply for the Employee Experience, ER & Policy Manager please send your CV to

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