Customer Service Advisor
3 weeks ago
Our client is a luxury hot tub distributor that has seen incredible growth over recent years. To ensure excellent customer service whilst continuing to grow our client is looking for a great Customer Service Advisor.What’s in it for you / Benefits:
- £24,800 per annum starting salary + £1,000-£2,000 potential yearly commission
- 9am – 6pm Monday – Friday hours, no evenings or weekends.
- 20 days annual leave, plus bank holidays
- Company pension scheme
- Free onsite parking
- Commission / bonus scheme
- Corporate discount on company stock for staff, friends & family
- First point of contact for existing customers, providing effective solutions to their reported problems.
- Organise engineer visits when issues can't be resolved over the phone.
- Deliver excellent customer service, including product knowledge, practical advice, empathy and patience
- Advise customers on confirmed delivery times
- Manage workload efficiently in a busy environment.
- Conduct outbound calls to gain online reviews and promote servicing of hot tubs.
- Perform any other duties as directed by the company, applicable to your skills and experience.
- Gain commission on each services booked in and products sold.
- Previous experience in telesales is required
- Excellent computer skills to enter data and maintain company CRM
- Confident phone manner
- Proven experience in resolving customer queries and demonstrating strong problem-solving abilities.
- Ability to work on your own initiative while being an effective team player.
- Capacity to work under pressure and meet demanding deadlines.
- Meticulous attention to detail.
- Previous experience in telesales is required
- Excellent computer skills to enter data and maintain company CRM
- Confident phone manner
- Proven experience in resolving customer queries and demonstrating strong problem-solving abilities.
- Ability to work on your own initiative while being an effective team player.
- Capacity to work under pressure and meet demanding deadlines.
- Meticulous attention to detail.
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Advisor services
3 weeks ago
Bilborough, United Kingdom Proactive Staff Full timeOur client is a luxury hot tub distributor that has seen incredible growth over recent years. To ensure excellent customer service whilst continuing to grow our client is looking for a great Customer Service Advisor.9am - 6pm Monday - Friday hours, no evenings or weekends.• 20 days annual leave, plus bank holidays• Company pension scheme• Free onsite...
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Customer Service Advisor
1 week ago
Bilborough, United Kingdom Proactive Staff Full timeOur client is a luxury hot tub distributor that has seen incredible growth over recent years. To ensure excellent customer service whilst continuing to grow our client is looking for a great Customer Service Advisor.What’s in it for you / Benefits:• £24,800 per annum starting salary + £1,000-£2,000 potential yearly commission• 9am – 6pm Monday –...
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Customer Service Advisor
3 weeks ago
Bilborough, United Kingdom CV-Library Full timeOur client is a luxury hot tub distributor that has seen incredible growth over recent years. To ensure excellent customer service whilst continuing to grow our client is looking for a great Customer Service Advisor. What’s in it for you / Benefits: • £24,800 per annum starting salary + £1,000-£2,000 potential yearly commission ...
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Telesales Advisor
2 months ago
Bilborough, United Kingdom CV-Library Full timeOur client is a luxury hot tub distributor that has seen incredible growth over recent years. To maintain this growth our client is looking for an experienced telesales advisor to upsell to existing customers. What’s in it for you / Benefits: • £24,800 per basic salary plus commission • 9am – 6pm Monday – Friday hours, no...
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Service Desk Analyst
2 days ago
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Service Centre Head
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Operations Director
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Former Tenant Arrears Officer
6 months ago
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Operations Director
4 weeks ago
Bilborough, United Kingdom DX Network Services Limited Full timeAbout the RoleThis is an exciting opportunity to lead and manage operational aspects of the service centre for DX Network Services Limited. As an Operations Director, you will be responsible for ensuring the achievement of budgeted and/or targeted service, cost, and quality performance measures. You will manage the premises, equipment, and consumables,...
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Automotive Technician
4 weeks ago
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Operations Manager
4 weeks ago
Bilborough, United Kingdom DX Network Services Limited Full timeAbout the Role:We are seeking an experienced Operations Manager to lead and manage the operational aspects of our service centre, ensuring achievement of budgeted and/or targeted service, cost, and quality performance measures.Key Responsibilities:Evident line management experience in production/logistics/mail/parcels services environment to at least the...
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Warehouse Night Manager
1 month ago
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Experienced Window
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Logistics Manager Leader
1 day ago
Bilborough, United Kingdom DX Network Services Limited Full timeJob DescriptionWe are looking for a highly skilled Logistics Manager Leader to oversee the daily operations of our service centre. This role requires strong leadership and communication skills, as well as the ability to motivate and direct a team of employees and external partners.The ideal candidate will have extensive experience in logistics management,...
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Supply Chain Manager
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Supply Chain Manager
4 weeks ago
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