Technical Support Engineer
3 weeks ago
Graduate Technical Support Engineer – Fixing SystemsJob Title: Junior Technical Support Engineer – Fixing SystemsJob reference Number: (phone number removed)AIndustry Sector: Technical Advisor, Technical Support, M&E Fixings, Framework Fixings, Steel Framework, Fastenings, Facades, Fixings for Facades, Building Envelope, Cladding, Curtain Walling, Insulation, Dry Lining, Dry-Lining, Rendering, Fixings & Fastenings, Facades Specialist, Main Contractors, M&E Contractors, M&E Consultants, Sub ContractorsIdeal living locations: ManchesterArea to be covered: Midlands & NorthBenefits: up to £35,000 + up to £6,000The role of the Junior Technical Support Engineer – Fixing Systems will involve:
- Technical Support Engineer role, dealing with a high end range of manufactured fixing systems
- Providing on site engineering support and offering consultations on how to use products
- Conduct site testing of various anchor systems
- Produce site reports to the required standard and within a timely manor
- Assisting the sales team to secure product specifications
- Liaising with project engineers to identify new opportunities for targeting clients on site
- Dealing with fixing enquiries and providing excellent technical support where required
- Assisting in the preparation of training seminars and CPD presentation
- Build and develop working relationships with contractors and engineers
- Offer technical support to clients, distributors and sales team
- Must be degree/HND level educated in Civil / Structural / Mechanical Engineering Ideally will have technical engineering experience within the construction industry
- Ideally will have experience dealing with M&E contractors, M&E consultants, framework specialist building envelope contractor, architects, main contractors or sub-contractors
- Would consider a graduate with no working experience
- Must be technical minded and able to overcome technical queries
- Ability to learn and develop
- Commercially astute, professional, organised and a logical thinker
- Positive, professional and customer service orientated
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