Customer Support Analyst with hybrid working

2 weeks ago

Maidenhead, United Kingdom Hays Full time
Customer Support Analyst Maidenhead (office based)
Between £45,000 to £55,000 (depending on experience)

Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management.
We are seeking a customer support analyst to join one of our excellent clients as they look to expand their team. Priority given to those available immediately and living locally.

As a Customer Support Analyst, you will work as a member of the Fuel Pricing Support team, delivering world-class customer service to customers. Customer Support Analysts are the first line of customer support, providing high-touch customer service and sustained technical support. Striving to offer a consistently high-quality and efficient response to users, while maintaining adherence with customer and internal reporting requirements. Our client seeks to recruit and develop outstanding professionals that can maximize the use of emerging technologies to create innovative solutions for customers, committed to world-class customer service. This role offers the right candidate further career progression through either a technical or functional route.

Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures.
Participate in both functional and technical training and knowledge transfer for the company’s products.
Support and lead certain elements of transition activities for new customers into Support.
Continuous improvement – work with other team member to develop, propose and implement improvements in working practices.
After successful completion of the onboarding process there is the opportunity and expectation that you will provide on-call (after hours) support for evenings, weekends, and holidays as required.

Experience in troubleshooting software and testing software applications.
Strong technical skills in SQL and database management.
Exceptional customer services skills.
Highly motivated self-starter with a desire to help others and take action.

  • Customer Support Analyst with hybrid working

    2 weeks ago

    Maidenhead, Berkshire, United Kingdom Hays Full time €45,000 - €55,000

    Customer Support Analyst Maidenhead (office based) Between £45,000 to £55,000 (depending on experience) Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management. We are seeking a customer support analyst to join one of our excellent clients as they look to...

  • Customer Support Analyst with hybrid working

    2 weeks ago

    Maidenhead, Berkshire, United Kingdom Hays Full time €45,000 - €55,000

    Customer Support Analyst Maidenhead (office based) Between £45,000 to £55,000 (depending on experience) Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management. We are seeking a customer support analyst to join one of our excellent clients as they look to...

  • Customer Support Analyst

    2 weeks ago

    Maidenhead, United Kingdom Hays Full time

    Customer Support Analyst Maidenhead (office based) Between £45,000 to £55,000 (depending on experience) Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management.We are seeking a customer support analyst to join one of our excellent clients as they look to expand their...

  • Customer Support Analyst

    2 weeks ago

    Maidenhead, United Kingdom Hays Full time

    Customer Support Analyst Maidenhead (office based) Between £45,000 to £55,000 (depending on experience) Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management. We are seeking a customer support analyst to join one of our excellent clients as they look to expand their...

  • Customer Support Analyst

    2 weeks ago

    Maidenhead, United Kingdom Hays Full time

    Customer Support Analyst Maidenhead (office based) Between £45,000 to £55,000 (depending on experience) Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management. We are seeking a customer support analyst to join one of our excellent clients as they look to expand their...

  • Customer Support Analyst

    2 weeks ago

    Maidenhead, United Kingdom Hays Full time

    Customer Support Analyst Maidenhead (office based) Between £45,000 to £55,000 (depending on experience) Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management. We are seeking a customer support analyst to join one of our excellent clients as they look to...

  • Customer Support Analyst

    2 weeks ago

    Maidenhead, United Kingdom Hays Full time

    Customer Support Analyst Maidenhead (office based) Between £45,000 to £55,000 (depending on experience) Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management. We are seeking a customer support analyst to join one of our excellent clients as they look to...

  • Customer Support Analyst

    2 weeks ago

    Maidenhead, United Kingdom Hays Full time

    Customer Support Analyst Maidenhead (office based) Between £45,000 to £55,000 (depending on experience) Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management. We are seeking a customer support analyst to join one of our excellent clients as they look to expand their...

  • Customer Support Analyst

    1 week ago

    Maidenhead, UK, Windsor & Maidenhead, United Kingdom HAYS Full time

    Customer Support Analyst Maidenhead (office based) Between £45,000 to £55,000 (depending on experience) Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management. We are seeking a customer support analyst to join one of our excellent clients as they look to expand their...

  • Customer Support Analyst

    2 weeks ago

    Maidenhead, Berkshire, United Kingdom Hays Full time €45,000 - €55,000

    Customer Support Analyst Maidenhead (office based) Between £45,000 to £55,000 (depending on experience) Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management. We are seeking a customer support analyst to join one of our excellent clients as they look to expand...

  • Customer Support Analyst

    2 weeks ago

    Maidenhead, Berkshire, United Kingdom Hays Full time €45,000 - €55,000

    Customer Support Analyst Maidenhead (office based) Between £45,000 to £55,000 (depending on experience) Please only apply if you have strong experiences in supporting software and applications, alongside proficiency with SQL and database management. We are seeking a customer support analyst to join one of our excellent clients as they look to expand...

  • Customer Care Consultant

    6 months ago

    Maidenhead, United Kingdom Digby Morgan Full time

    summary - _ maidenhead, south east_ - _ £23,000 - £24,000 per year_ - _ permanent_- specialism - customer services- sub specialism - customer service- reference number - 20 - job details Customer Care Consultant - Maidenhead Based With Hybrid Working - 2 Days Office,3 Days Remote ( Once Training Complete ) - £24,000 Starting Salary. Join the team as a...

  • Compensation Analyst

    5 days ago

    Maidenhead, Berkshire, United Kingdom Page Personnel Sales Full time €45,000 - €50,000

    Our client is in the Telecommunications sector Private Equity backed Hybrid Working Fantastic working culture Working closely with the Accounting & Finance team to ensure financial accuracy Analysis of sales performance to strengthen performance gaps Developing and maintaining financial models to support decision-making Providing financial...

  • Technical Customer Support

    6 months ago

    Maidenhead, United Kingdom Dynatrace Full time

    **Company Description** We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. We are looking for motivated individuals who enjoy...

  • Revenue And Margin Analyst

    1 week ago

    Maidenhead, United Kingdom Page Personnel Sales Full time

    Exciting opportunity to partner with a very diverse customer base.Great time to join the business, has plans to develop between now and 2028.About Our Client Our client is in the Telecommunications sector Employing over 1000 staff across several locations.Robust presence in the market Exciting growth plans Private Equity backed Hybrid Working Fantastic...

  • Revenue and Margin Analyst

    2 days ago

    Maidenhead, United Kingdom Page Personnel Sales Full time

    Exciting opportunity to partner with a very diverse customer base.Great time to join the business, has plans to develop between now and 2028.About Our ClientOur client is in the Telecommunications sectorEmploying over 1000 staff across several locations.Robust presence in the marketExciting growth plansPrivate Equity backedHybrid WorkingFantastic working...

  • Senior Security Operations Analyst

    2 weeks ago

    Maidenhead, United Kingdom Cloud Decisions Full time

    Senior Security Operations / Incident Analyst x3 Base earnings to £62,500 + Benefits/Training *Based hybrid, remote + site 5-6 days a month* Essentially 3x Microsoft Security advanced L2 SOC Analysts, or even L3 SOC Analysts, depending on your work environments as this requires more than most! Based remote in the main plus a single site in either...

  • Senior Security Operations

    2 weeks ago

    Maidenhead, United Kingdom Cloud Decisions Full time

    Senior Security Operations / Incident Analyst x3 Base earnings to £62,500 + Benefits/Training*Based hybrid, remote + site 5-6 days a month*Manchester, Birmingham or Maidenhead all workHigh level overview: Essentially 3x Microsoft Security advanced L2 SOC Analysts, or even L3 SOC Analysts, depending on your work environments as this requires more than...

  • HR Business Analyst

    1 month ago

    Maidenhead, United Kingdom CV-Library Full time

    Are you a Business Analyst with experience of working with Workday looking for a new and exciting challenge? Do you have experience of managing and advising major stake holders? Want to work for a company with amazing benefits? If so then please apply! We 're looking for a HR Business Analyst to join a client of ours based in Maidenhead for a...

  • HR Business Analyst

    3 weeks ago

    Maidenhead, United Kingdom Trinity Resource Solutions Full time

    Are you a Business Analyst with experience of working with Workday looking for a new and exciting challenge?Do you have experience of managing and advising major stake holders?Want to work for a company with amazing benefits?If so then please apply! We 're looking for a HR Business Analyst to join a client of ours based in Maidenhead for a Permanent and...