Hybrid Account Manager

2 weeks ago

united kingdom Aptum Full time

What are we looking for:

At Aptum, we give the freedom to people to be who they are, to define and achieve their objectives, in their own way, in order to succeed in their goals. Part of our core values is to build meaningful relationships with one another, whether it’s your colleagues or your customers. This position will remote first and have full accessibility to Postmouth office.


As a Hybrid Account Manager, you are handed an assigned set of accounts. We expect you to build trust and strengthen meaningful connections with your customers. The position is responsible for retaining the existing customer through execution of long-term contracts and associated renewals, and for finding new opportunities to expand their account.


Aptum offers a unified platform that bridges disparate technologies, creating a seamless hybrid and multi-cloud experience. As the first point of contact to the customer, the Hybrid Account Manager is expected to engage with all levels within the customer’s organisation, effectively communicate our story and our values, find the right internal resources to tailor our solutions and services in order to provide to our customers the freedom to choose and to innovate.


Primary Responsibilities:

  • Own the full cycle of the Sales portion of our Customer Journey, which includes the following phases, but not limited to pre-sales, active sales, negotiation, deal close and handoff for implementation. This includes full autonomy on paperwork preparation to conclude the sale (presentations, proposals, contracts).
  • Grow and maintain the revenue within your current customer base through pro-active sales activity using the communication channels of your choice. Constantly look for new business opportunities with potential customers.
  • Proactively document your activity in CRM systems, to foster collaboration and proactive tailored solutions for your customers.
  • Build strong relationships with other internal team members who will be supporting you while serving your customer and closing new deals, including, but not limited to, Sales Engineers and Customer Support.
  • Champion customer satisfaction.
  • Advocate for Aptum’s value proposition and adapt our recommendations and solutions to your clients’ needs.
  • Stay current on existing products and services available at Aptum, and on the most trending products available in the industry, to better understand your customer and offer new solutions.
  • Constantly be on top of your Sales and Revenue objectives and proactively search for new ways to develop your skills and your knowledge.
  • This position may require 25-50% travel.
  • This is a fully remote position.


Requirements:

  • University degree in Business, Commerce or equivalent working experience.
  • Minimum of 5 years of Sales experience in the IT industry.
  • Experience in Cloud Services, Managed Services, Hosting Solutions, Data Centers solutions.
  • Proven B2B sales record, with Medium to Large-size businesses, while building meaningful relationships and engaging with Director/Executive level
  • Proven Experience in Account Management, dealing with and growing large accounts.
  • Proven experience working remotely and achieving high standards.
  • Strong asset -- Certifications: AWS Business Professional and/or Azure AZ-900
  • A fluent level in French, spoken and written, is a strong asset.
  • Which characteristics are best in our work environment? Curious, self-driven, empathetic, cares about building strong relationships, focuses on results, team player, initiative-taker, go-getter, hunger for knowledge.


About Aptum:

When people have freedom, they do great things. Yet the world is often boxed in, imprisoned by status quos and boundaries. We believe in breaking down these barriers, in empowering people with the freedom to shape their own future, in helping innovators devoted to changing and advancing our world. This is what drives our people and keeps them going

We do this by unlocking the complexities of the internet—from connectivity to cloud. We help our customers build solutions that work for their unique situations, people, and goals. Our agnostic approach ensures that end users aren’t locked into vendors and platforms that don't suit their long-term needs. We enable our customers to craft their ideal strategy, one that can be maintained with or without us, so they can grow on their own terms.


We specialize in cloud, infrastructure, and networking solutions. We connect disparate technologies to create a hybrid strategy through software-defined solutions and consulting, managed, and professional services.


We bring together all options in one place, help match the right workloads with the right platforms, find the right balance between public and dedicated infrastructure, connected with the right expertise at the right time. All with the aim to help solve challenges like:

  • Faster time to market and rapid scaling
  • Cost and cash flow issues
  • Data center consolidation
  • Compliance, cybersecurity, and business continuity
  • Agility and staff productivity

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