Customer team leader

1 month ago

Fleet, United Kingdom CO-OP Full time

Closing date: 25-10-2024 Customer Team Leader Location: Convenience Store at Watery Lane, Albany Mews, Church Crookham, GU52 0 RB Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, 4 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers.

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way.

For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you.

You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you’ll do Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they’re not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream– a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone.

We want our stores to be inclusive environments, where our colleagues can reach their full potential.

We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.

We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-wellbeing.

As part of the application process for this job, you’ll need to complete two online assessments.

It will take around 20 minutes to complete these tests.

  • Customer Team Leader

    5 months ago

    Fleet, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Watery Lane, Church Crookham, GU52 0RB - Pay: £12.10 per hour + great benefits - Contract: 16-39 hours per week + regular overtime - Working pattern: Morning, afternoon and evening shifts available. Availability to be discussed at interview. - Full training given- You must be aged 18 or over to be a customer team leader...

  • Customer Team Leader

    6 months ago

    Fleet, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 20 Kings Road, Fleet, GU51 3ST - Pay: £12.10 per hour + great benefits - Contract: 18 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (until 10:15pm) and weekends, to be discussed at interview - Full training given-...

  • Apprentice Team Leader

    6 months ago

    Fleet, United Kingdom Superdrug Full time

    Level 3 Team Leader Apprenticeship **Why Superdrug?** Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure’s on? Leading your team, hitting targets, progressing your career, that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the...

  • Customer Team Member

    5 months ago

    Fleet, United Kingdom Coop Full time

    **Customer Team Member** Location: Watery Lane, Church Crookham, GU52 0RB Pay: £10.90 per hour + great benefits Contract: 16-39 hours per week + regular overtime Working pattern: Morning, afternoon and evening shifts available. Availability to be discussed at interview. Full training given As a customer team member at Co-op, you’ll provide friendly,...

  • Mortgage Underwriting Quality Control Team Leader

    5 months ago

    Fleet, United Kingdom CHL Mortgages Full time

    **Description**: The successful Mortgage Underwriting Quality Controller Team Leader will play a vital role in the day to day credit risk management function working alongside an experienced and professional operational team to implement of a robust and effective Credit Risk framework across the business. **Key Responsibilities**: - Lead and Develop the...

  • Product Innovation Leader

    1 week ago

    Fleet, Hampshire, United Kingdom uSwitch Full time

    Company Overview:uSwitch is a leading online price comparison platform that empowers consumers to make informed decisions. We're dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all our customers.About the Role:We're seeking an exceptional Product Innovation Leader to join our team. As a...

  • Restaurant Section Leader

    3 days ago

    Fleet, Hampshire, United Kingdom Premium Country Pubs Full time

    Are you a seasoned chef looking for a new challenge? Do you have a passion for delivering exceptional results and exceeding customer expectations? If so, we want to hear from you!We are seeking a highly motivated and experienced Restaurant Section Leader to join our team at Premium Country Pubs. The successful candidate will be responsible for leading a...

  • Executive Country Pub Leader

    7 hours ago

    Fleet, United Kingdom Appetite 4 Recruitment Full time

    About UsWe are a well-regarded establishment seeking an experienced and driven leader to oversee daily operations at our premium country pub in Hampshire.Key ResponsibilitiesOversee daily operations, ensuring high standards in both service and quality.Develop and inspire a dedicated team, fostering a welcoming, customer-focused environment.Drive revenue...

  • Fashion Retail Leader

    7 days ago

    Fleet, Hampshire, United Kingdom British Heart Foundation Full time

    About the Opportunity:The British Heart Foundation is seeking a proactive and driven Fashion Retail Leader to join our team in Fleet. This exciting role presents an opportunity to contribute towards the success of our store by leading by example and working within a fast-paced retail environment.Key Responsibilities:• Ensuring highest standard of customer...

  • Room Leader

    6 months ago

    Fleet, United Kingdom Little Monster Day Nursery Full time

    Little Monsters Day Nursery is looking for a Room Leader to join a new vibrant setting in Church Crookham. Little Monsters Day Nursery has been established over 12 years with an amazing team. We pride ourselves on developing, growing, and nurturing our team to build a fun culture with close attention to our values for delivering professional and effective...

  • Mortgage Customer Services

    6 months ago

    Fleet, United Kingdom Personnel Selection Full time

    The opportunity is based in Fleet and you would be working the hours of 9am - 5pm, offering excellent benefits and an attractive salary of up to £35k. You will receive 25 days’ holiday, non-contributory pension, discretionary annual bonus up to 15% of salary, private healthcare, life assurance and income protection. We can offer a hybrid working scheme...

  • Fashion Retail Leader for Fleet Store

    1 week ago

    Fleet, Hampshire, United Kingdom British Heart Foundation Full time

    About the RoleAs a Fashion Retail Leader, you will be responsible for driving sales and delivering exceptional customer service in our Fleet store. This is an exciting opportunity to join a dynamic team and contribute to the success of our store.About YouWe are looking for a proactive and driven individual who has experience in a customer-facing role and is...

  • Culinary Team Leader

    2 weeks ago

    Fleet, Hampshire, United Kingdom NHS Full time

    This role is for a highly skilled Sous Chef to support the Head Chef in leading a culinary team at Avery Healthcare's Fleet Hall Care Home.Main duties of the jobThe successful candidate will be responsible for supporting the Head Chef in providing a nutritionally balanced, high-quality culinary service to residents. The ideal candidate will have a relevant...

  • Executive Culinary Leader

    5 days ago

    Fleet, Hampshire, United Kingdom Ember Inns Full time

    Are you a seasoned chef looking to take your culinary skills to the next level?We are seeking an Executive Culinary Leader to join our team at Ember Inns, where you will have the opportunity to showcase your creativity and leadership abilities in a fast-paced kitchen environment.The ideal candidate will have a proven track record of success as a head chef,...

  • Compliance Team Leader

    5 months ago

    Fleet, United Kingdom Personnel Selection Full time

    The purpose of the role is to deliver on the Compliance Monitoring Plan using their analytical thinking, expertise in monitoring of control design and effectiveness and compliance. Also, to help protect the business from fraudulent activity and act in a compliant manner at all times in line with regulatory guidelines and our policies and procedures. Working...

  • Panem Focused Store Leader

    5 days ago

    Fleet, Hampshire, United Kingdom Gail's Bakery Full time

    We are currently seeking an experienced Bakery Manager to lead our store in Fleet. The ideal candidate will be a motivated and inspirational leader, passionate about delivering exceptional results while maintaining high standards.As the Bakery Manager, you will oversee daily operations, manage inventory, and ensure excellent customer service is provided at...

  • Logistics Industry Business Growth Leader

    3 days ago

    Fleet, Hampshire, United Kingdom TIP Trailer Services Group Full time

    Lead Business Growth in the Logistics SectorAbout the RoleWe are seeking a Logistics Industry Business Growth Leader to drive business growth by building and maintaining strong relationships with fleet operators and managers across Europe.Your Key ResponsibilitiesDevelop and maintain a network of key decision-makers within the transportation sector.Create...

  • Mortgage Customer Services Consultant

    5 months ago

    Fleet, United Kingdom Personnel Selection Full time

    The opportunity is based at our modern refurbished Fleet Head Office and you would be working the hours of 9am - 5pm, offering excellent benefits and an attractive salary of up to £35k. You will receive 25 days’ holiday, non-contributory pension, discretionary annual bonus up to 15% of salary, private healthcare, life assurance and income protection. We...

  • Bar Waiting Shift Leader

    5 months ago

    Fleet, United Kingdom De Havilland Arms Full time

    **FOH Premium Pub + Live in available + Tips + 70% off meals + Career path + Consistent hours.........** Deceptive DeHavilland Part of the Hall & Woodhouse family of premium community pubs, though it looks 200 years old, the De Havilland Arms in Elvetham Heath was built in 2003 and was named after Geoffrey de Havilland - the British aviation innovator. The...

  • Fast Food Team Member

    3 weeks ago

    Fleet, Hampshire, United Kingdom Welcome Break Full time

    Welcome to the world of Welcome Break!We are looking for a skilled and enthusiastic Team Member to join our team of customer service professionals. As a Fast Food Team Member, you will be responsible for delivering exceptional customer experience and providing top-notch service to our valued customers.Key Responsibilities:Provide outstanding customer service...