Medical Receptionist

2 weeks ago


Croydon, United Kingdom Medical Staffing Full time
Job description
At Medical Staffing, we are dedicated to connecting passionate healthcare professionals with rewarding opportunities.
As a Medical Receptionist, you will be the first point of contact for patients in primary care settings, ensuring a smooth, efficient, and friendly experience. You will play a vital role in supporting the day-to-day operations of healthcare facilities, including GP surgeries, health centres, and clinics.
Key Responsibilities:
* Greet and assist patients, ensuring a warm and welcoming environment
* Manage telephone inquiries and direct calls to the appropriate departments
* Schedule and manage patient appointments, using electronic health systems
* Handle patient registration, ensuring accuracy in data entry
* Process repeat prescriptions and medical documentation
* Provide general administrative support to the medical team
* Ensure patient confidentiality and comply with GDPR guidelines
* Assist in resolving patient queries and concerns in a timely manner
What We’re Looking For:
* Previous experience as a medical receptionist or similar role in a healthcare environment is preferred
* Proficiency in using medical practice management software (such as EMIS, Docman, SystmOne, etc.)
* Previous experience using Emis Web and Docman systems
* Excellent communication and interpersonal skills
* Ability to work under pressure and in a fast-paced environment
* Compassionate and empathetic approach when dealing with patients
* A team player with a positive attitude
Why choose Medical Staffing?
* Flexible Work Options: Enjoy the freedom to choose shifts that suit your lifestyle.
* Competitive Pay Rates: We offer attractive salaries that reflect your skills and experience.
* Professional Development: Gain access to training and career progression opportunities.
* Supportive Team: Our friendly recruitment consultants are here to guide you every step of the way.
We are an equal opportunity employer and welcome applications from all qualified candidates. We encourage a diverse and inclusive workforce to better reflect the communities we serve.
Join the team in delivering exceptional care and fostering a healthy community
#IND8
Job Types: Full-time, Part-time
Expected hours: 30 per week
7.45am – 1.45pm / 1pm – 7pm shifts
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