Community Manager

2 weeks ago


united kingdom nkoda Full time

Job Description

nkoda is the largest library of licensed digital sheet music, with content from over 130 leading music publishers. Created to support the teaching, study, practice, and performance of music worldwide, nkoda delivers its extensive library and music reading functionality to a global customer base through our apps. Many of the world’s leading music institutions, including The Juilliard School, The Royal College of Music, and The London Symphony Orchestra, use nkoda daily. Recently, nkoda expanded its offerings to include ARIA-i , an AI-powered music education tool designed to enhance learning and teaching experiences.


About the Role


As a Community Manager at nkoda, you will:

  • Manage the full lifecycle of the nkoda Ambassador Programme within conservatories and music schools;
  • Identify and recruit potential student ambassadors through various channels;
  • Develop and maintain relationships with student ambassadors across multiple institutions;
  • Create and implement strategies to build engagement within each institution;
  • Coordinate the onboarding process for new ambassadors, including setup and training;
  • Manage the distribution and tracking of ambassador benefits;
  • Support ambassadors in their community-building activities, providing regular feedback;
  • Track and report on programme metrics and ambassador success stories;
  • Collaborate with the nkoda management team to evolve and enhance the Ambassador Programme.


Required Experience and Skills


  • 2+ years of experience in community management, student ambassador programs, or similar roles;
  • Excellent relationship-building and networking skills;
  • Strong understanding of classical music and the conservatoire environment is essential;
  • Proficiency in social media and digital community engagement;
  • Experience working with students in higher education settings;
  • Exceptional written and verbal communication skills;
  • Ability to work independently and manage multiple relationships simultaneously;
  • Proven track record of developing and growing community programs;
  • Experience with community management or CRM tools;
  • Additional language skills are highly preferred.


What We Offer


An opportunity to:

  • Shape and expand nkoda's presence within the world’s leading music institutions;
  • Create a thriving community of music students and professionals;
  • Contribute to the development of innovative music education tools and services.


Salary:

£40k/year


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