Residential Support Worker

4 weeks ago


Dudley, United Kingdom Heal Care Group Full time
Job Description

The Role:


Children's Residential Care Support Worker

Heal Care Group is on a mission to raise the bar for children in care by providing a transformative experience for children who have experienced developmental trauma. We are dedicated to a care philosophy rooted in trauma-informed practice, such as a DDP, and a commitment to connection and healing.

At Heal, we are fortunate to have the opportunity to make a life-changing impact on children and on their families for generations to come. We understand the ripple effects of the work we do and we are on a mission to improve the lives of thousands of children for decades to come.

Our goal is to improve the lives of children in care by raising the bar in everything we do and establishing a gold standard for residential childcare. We’re on the lookout for people who want to join our team and help us transform lives for the better.


What you'll do:

  • Contribute to a young person’s care plan and risk assessment, their review and implementation, monitoring progress and celebrating positive outcomes.
  • Maintain and promote residential care to high levels of professionalism expected by Heal Care Group, and by Ofsted.
  • Ensure that good quality records are maintained as required with supervision and advice from team leads and Managers.
  • Contribute to the educational and social development of each young person and assist in the implementation of Individual Care Plans and Individual Education Plans.
  • Meet the emotional and physical needs of our young people and maximize opportunities for their development.
  • Ensure the home is kept clean and in a tidy condition, adhere to the cleaning rota system, encourage the young people to participate as appropriate.
  • Form effective relationships with young people, their families (if appropriate) and external agencies.


Who We're Looking For

  • A genuine passion to help nurture young people with complex needs.
  • Level 3 Diploma in Children and Young People or equivalent or a willingness to undergo this qualification once employed.
  • Full, UK driving licence.
  • All candidates must be over the age of 19
  • Ability to work on-site at one of our homes in Sandwell, West Midlands.

Culture Fit:

  • Humble
  • Empathetic
  • Ambitious / Aspirational
  • Love what you do


Pay, Perks, & Opportunity

Our goal is to build a world-class care team to help us raise the bar, and whilst we understand that money isn't everything, we strive to be competitive in our compensation and to be in the top 5% of pay and perks for every role we hire for.

  • Competitive pay - Heal strives to be in the top 5% for pay in the sector.
  • 28 days annual leave + your birthday.
  • Fully sponsored training, certifications, and professional development.
  • Enrolment in fully funded Level 3/4/5 Children and Young People’s Workforce qualification.
  • Employee prizes, incentive rewards, paid holidays, and much more.
  • The opportunity to have a life-changing impact on a child.


About Heal Care Group

Heal Care Group is on a mission to provide a transformative experience for looked-after children with emotional and behavioural difficulties. We are dedicated to a care philosophy rooted in DDP, trauma-informed practices, attachment theory and a commitment to empathy and healing.

We understand that the children in our care have often experienced severe trauma and that empathy is the first step to developing the relationships essential in order to help them heal. Drawing from expert research from seasoned practitioners, Heal is taking a revolutionary approach to residential children's homes in the UK and providing a new way of thinking about care.

As a startup, we will harness technology and automation to simplify our operations and free up our dedicated care team to do what they love and what they do best - care for young people. Through streamlined processes, automated record-keeping, and efficient communication tools, we will eliminate administrative burdens, enabling our staff to provide the love and attention our young people deserve.

Successful employment is subject to satisfactory Full Enhanced Disclosure, right to work and reference checks in line with government regulations and Safer Recruitment Practices (the company will cover the costs).

All young people are equally entitled to have their needs met in a fair and balanced way. Heal Care Group employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, or any other perceived difference.



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