Level 2 Accounts Apprentice

4 days ago

London, United Kingdom Kings College Hospital Full time
Employer: King's College Hospital NHS Foundation Trust Employer type: NHS
Site: King's College Hospital
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.
We are seeking an enthusiastic and motivated individual to join the Neurosurgery team at King’s College Hospital NHS Foundation Trust as an Neurosurgery Apprentice . In this role, you will support the team with a variety of tasks, including clinic bookings, preparation for Multidisciplinary Team (MDT) meetings, planning patient admissions, and responding to patient queries via telephone and the mailbox.
As a Neurosurgery Apprentice, you will play a crucial role in supporting the Neurosurgery team in delivering high-quality patient care and services. This apprenticeship provides hands-on experience of the essential administrative tasks within the Neurosurgery Department. This will include, but is not limited to patient telephone communication, booking appointments, arranging admissions and preparing multidisciplinary team meetings. This Apprenticeship is supported by senior medical professionals and management, enabling them to learn, develop and build a strong foundation for a career in NHS administration. This role provides an excellent opportunity to develop your skills in a supportive environment, with comprehensive on-site training.
The position is part of a Level 2 Business Administration Apprenticeship , fixed-term for up to 18 months.
As a Neurosurgery Apprentice, you will play a crucial role in supporting the Neurosurgery team in delivering high-quality patient care and services. This apprenticeship provides hands-on experience of the essential administrative tasks within the Neurosurgery Department. This will include, but is not limited to patient telephone communication, booking appointments, arranging admissions and preparing multidisciplinary team meetings.
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.
Manage waiting lists, admission data, and patient bookings, ensuring smooth clinic operations.
# Assist with general outpatient clinic bookings, ensuring accurate scheduling and communication with patients and staff.
# Respect patients on the phone.
# Work closely with the multidisciplinary team, consultants, nurses, and administrative staff to support the delivery of high-quality patient care.
# Carry out general administrative tasks, such as filing, data entry, and maintaining patient records, ensuring all documentation is accurate and confidential.
# Adhere to all hospital policies, including health and safety, infection control, and patient confidentiality.
# This apprenticeship offers structured learning and development opportunities to help you grow professionally and gain practical skills. You will have access to mentorship from senior clinical staff, regular reviews, and training modules related to patient care, healthcare administration, and neurosurgical procedures.
This role is an excellent opportunity for those seeking to pursue a career in healthcare, particularly in the field of Neurosurgery. Training will be provided for the following systems:
# EPIC training provided by the Trust’s EPIC Team and access is only granted once training is completed.
# Sectra training provided on-the-job.
# IEP – provided by on-the-job training.
# eRS – provided by on-the-job training.
# Excel – build on existing skills with on-the-job training.

Training will be provided on-the-job in relation to:
# General Clinic Bookings

Maths and English grades A-C or equivalent.
Experience of running and maintaining computerised databases.
Able to work consistently with minimal supervision.
Check your email account regularly as this is how we will communicate with you.
If you delete the job from any of your accounts, you may be prevented from accessing further communications.
Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy.
All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications
King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

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