Account Manager

3 weeks ago

Leeds, United Kingdom Venatu Recruitment Group Full time
Job Description

Account Manager – Recruitment (Non-Sales, Focused on Existing Large Accounts)

Key Responsibilities:

  • Client Relationship Management: Serve as the primary point of contact for large, existing accounts, nurturing and strengthening long-term relationships.
  • Service Delivery: Oversee and manage the recruitment process to ensure client needs are met efficiently, maintaining high levels of satisfaction.
  • Account Growth: Identify opportunities to expand services within current accounts by understanding their changing requirements and offering tailored solutions.
  • Candidate Oversight: Supervise candidate sourcing, onboarding, and performance, ensuring alignment with client expectations and maintaining quality standards.
  • Problem Resolution: Address and resolve client or candidate concerns in a prompt and professional manner.
  • Reporting & Insights: Regularly provide updates and reports on recruitment performance, demonstrating the added value and results delivered to clients.
  • Out-of-Hours On-Call Duties: As part of the role, there will be occasional out-of-hours on-call responsibilities to ensure continuity of service and client satisfaction.

Skills & Attributes:

  • Strong relationship-building and communication skills, with the ability to foster long-lasting client partnerships.
  • Excellent organisational skills and attention to detail to manage high-volume recruitment.
  • Analytical mindset to interpret data and offer meaningful insights for decision-making.
  • Experience with Applicant Tracking Systems (ATS) and other recruitment tools to support recruitment processes.

Focus Areas:

  • Focus on account retention and organic growth , rather than driving new business.
  • Build trust and credibility with key stakeholders, ensuring long-term partnerships and satisfaction.
  • Drive success through proactive account management and excellent service delivery.
  • Out-of-Hours Support: The role includes occasional out-of-hours on-call duties to ensure seamless client service.

What We Offer:

  • Competitive Salary : We offer a competitive base salary, aligned with your experience and expertise.
  • Progression Opportunities : Clear career progression paths, allowing you to grow within the company and take on more responsibility over time.
  • Competitive Bonus Structure : A competitive bonus scheme that rewards your contributions and success in managing accounts and delivering results.
  • Supportive Work Environment : Join a collaborative team that values proactive communication and long-term success.
  • Ongoing Training & Development : Access to professional development opportunities to enhance your skills and career.

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