Application Support Engineer

1 month ago

England, United Kingdom Opus Recruitment Solutions Full time

Opportunity to join Software-as-a-Service (SaaS) provider as an Application Support Engineer This home-based role allows you to work remotely alongside a dedicated team, supporting their global customer base, primarily in the US. If you're skilled in troubleshooting software applications, IT networks, and server systems, and thrive in a customer-focused environment, this could be the role for you. Working hours are 9am-5pm.

The Role

As an Application Support Engineer, you’ll play a key role in ensuring an exceptional customer experience by taking personal ownership of each case. You'll provide remote technical support, assisting users with everything from deployment to disaster recovery and security software. A strong background in software applications and direct customer support is essential.

Key Responsibilities

• Global Customer Support: Provide first-line support for all technical issues, ensuring quick and efficient resolution.

• Technical Troubleshooting: Resolve network, server, and client-side problems, delivering both technical and user assistance.

• System Rollouts & Updates: Assist customers with system-wide deployments and updates.

• On-call Support: Participate in a rotating weekly on-call schedule for emergency remote support.

Essential Skills & Experience

• Technical Expertise: Proficient in troubleshooting, software deployments, and handling issues in Windows Server environments.

• Technical Skills: Experience with SSL/TLS, SQL, .NET, and security software.

• Customer Service: Excellent communication skills and a customer-focused approach to support.

• Disaster Recovery: Understanding of disaster recovery processes to help customers maintain operational resilience.

What’s in it for you?

• Bonus

• Private Medical

• Fully remote working

If you’re ready to join an innovative SaaS provider and have the technical and customer service skills to make an impact, apply today

  • Application Support Engineer

    2 months ago

    England, United Kingdom Opus Recruitment Solutions Full time

    Opportunity to join Software-as-a-Service (SaaS) provider as an Application Support Engineer! This home-based role allows you to work remotely alongside a dedicated team, supporting their global customer base, primarily in the US. If you're skilled in troubleshooting software applications, IT networks, and server systems, and thrive in a customer-focused...

  • Application Support Engineer

    1 month ago

    England, United Kingdom Opus Recruitment Solutions Full time

    Opportunity to join Software-as-a-Service (SaaS) provider as an Application Support Engineer! This home-based role allows you to work remotely alongside a dedicated team, supporting their global customer base, primarily in the US. If you're skilled in troubleshooting software applications, IT networks, and server systems, and thrive in a customer-focused...

  • Application Support Engineer

    2 months ago

    England, United Kingdom Opus Recruitment Solutions Full time

    Opportunity to join Software-as-a-Service (SaaS) provider as an Application Support Engineer! This home-based role allows you to work remotely alongside a dedicated team, supporting their global customer base, primarily in the US. If you're skilled in troubleshooting software applications, IT networks, and server systems, and thrive in a customer-focused...

  • Application Support Engineer

    2 months ago

    England, United Kingdom Opus Recruitment Solutions Full time

    Opportunity to join Software-as-a-Service (SaaS) provider as an Application Support Engineer! This home-based role allows you to work remotely alongside a dedicated team, supporting their global customer base, primarily in the US. If you're skilled in troubleshooting software applications, IT networks, and server systems, and thrive in a...

  • Application Support Engineer

    2 months ago

    England, United Kingdom Opus Recruitment Solutions Full time

    Opportunity to join Software-as-a-Service (SaaS) provider as an Application Support Engineer! This home-based role allows you to work remotely alongside a dedicated team, supporting their global customer base, primarily in the US. If you're skilled in troubleshooting software applications, IT networks, and server systems, and thrive in a...

  • SQL Application Support Engineer

    2 months ago

    England, United Kingdom Opus Recruitment Solutions Full time

    Opportunity to join Software-as-a-Service (SaaS) provider as an Application Support Engineer! This home-based role allows you to work remotely alongside a dedicated team, supporting their global customer base, primarily in the US. If you're skilled in troubleshooting software applications, IT networks, and server systems, and thrive in a customer-focused...

  • SQL Application Support Engineer

    2 months ago

    England, United Kingdom Opus Recruitment Solutions Full time

    Opportunity to join Software-as-a-Service (SaaS) provider as an Application Support Engineer! This home-based role allows you to work remotely alongside a dedicated team, supporting their global customer base, primarily in the US. If you're skilled in troubleshooting software applications, IT networks, and server systems, and thrive in a customer-focused...

  • SQL Application Support Engineer

    1 month ago

    England, United Kingdom Opus Recruitment Solutions Full time

    Opportunity to join Software-as-a-Service (SaaS) provider as an Application Support Engineer! This home-based role allows you to work remotely alongside a dedicated team, supporting their global customer base, primarily in the US. If you're skilled in troubleshooting software applications, IT networks, and server systems, and thrive in a customer-focused...

  • Application Engineer

    1 month ago

    England,, UK, United Kingdom Orbital People Ltd Full time

    SOFTWARE APPLICATIONS ENGINEERS - All Levels of Experience ConsideredCOVENTRY, NORWICH, EXETER, PAISLEYWhat you will be doing:An opportunity has arisen for several Software Applications Engineers to join my client.The main purpose of the role is to design, construct and test PLC, HMI and / or SCADA software and to produce associated documentation (such as...

  • Packaging Application Engineer

    3 weeks ago

    England, United Kingdom Mackinnon Bruce International Full time

    Mackinnon Bruce International is partnered with a leader in the nonwoven and advanced materials industry, specializing in the design, development, and manufacture of bespoke nonwoven solutions. With expertise in filtration, packaging, healthcare, and industrial applications, they deliver high-performance materials tailored to meet the needs of a diverse...

  • Packaging Application Engineer

    4 weeks ago

    England,, UK, United Kingdom Mackinnon Bruce International Full time

    Mackinnon Bruce International is partnered with a leader in the nonwoven and advanced materials industry, specializing in the design, development, and manufacture of bespoke nonwoven solutions. With expertise in filtration, packaging, healthcare, and industrial applications, they deliver high-performance materials tailored to meet the needs of a diverse...

  • Application Engineer

    1 month ago

    Eastern England, United Kingdom Orbital People Ltd Full time

    SOFTWARE APPLICATIONS ENGINEERS - All Levels of Experience ConsideredCOVENTRY, NORWICH, EXETER, PAISLEYWhat you will be doing:An opportunity has arisen for several Software Applications Engineers to join my client.The main purpose of the role is to design, construct and test PLC, HMI and / or SCADA software and to produce associated documentation (such as...

  • Software Application Engineer

    2 weeks ago

    England,, UK, United Kingdom PwE Recruitment Group Limited Full time

    We are looking for new members to join our Systems Integration Team.The main purpose of the role is to design, construct & test PLC &/ or SCADA software & to produce associated documentation (such as Functional Design Specifications & Test Plans) that fully complies with Standards & contractual requirements. The successful candidate must have proven...

  • Application Support Developer

    3 weeks ago

    England, United Kingdom Selby Jennings Full time

    This global leader in high-frequency and algorithmic trading has a strong international presence with offices in key financial hubs, including London, Singapore, and Hong Kong. Employing over 1,000 professionals across diverse fields, the company is renowned for its advanced trading infrastructure, innovative strategies, and collaborative work environment....

  • Application Support Developer

    4 weeks ago

    England,, UK, United Kingdom Selby Jennings Full time

    This global leader in high-frequency and algorithmic trading has a strong international presence with offices in key financial hubs, including London, Singapore, and Hong Kong. Employing over 1,000 professionals across diverse fields, the company is renowned for its advanced trading infrastructure, innovative strategies, and collaborative work environment....

  • Application Engineer

    3 weeks ago

    England, United Kingdom Guided Solutions Full time

    With our client, you will have the opportunity to shape the future of medical innovation while making profound differences in patients' lives. Working in the 3D printing market, they empower healthcare professionals to deliver personalised treatments, improve surgical outcomes and streamline workflows.Joining their team means becoming part of a dynamic,...

  • Application Engineer

    3 weeks ago

    England,, UK, United Kingdom Guided Solutions Full time

    With our client, you will have the opportunity to shape the future of medical innovation while making profound differences in patients' lives. Working in the 3D printing market, they empower healthcare professionals to deliver personalised treatments, improve surgical outcomes and streamline workflows.Joining their team means becoming part of a dynamic,...

  • Packaging Application Engineer

    3 weeks ago

    Eastern England, United Kingdom Mackinnon Bruce International Full time

    Mackinnon Bruce International is partnered with a leader in the nonwoven and advanced materials industry, specializing in the design, development, and manufacture of bespoke nonwoven solutions. With expertise in filtration, packaging, healthcare, and industrial applications, they deliver high-performance materials tailored to meet the needs of a diverse...

  • Application Engineer

    3 weeks ago

    England, United Kingdom iO Associates - UKEU Full time €50,000

    Type: Permanent Fully remote Salary: up to £50,000 (DOE) iO Associates are working with a Health Tech organisation that provides innovative software solutions for healthcare organisations, specialising in improving clinical workflows and collaboration by integrating disparate healthcare IT systems. In this position, you will oversee web-based...

  • Application Engineer

    3 weeks ago

    England, United Kingdom iO Associates - UKEU Full time €50,000

    Type: Permanent Fully remote Salary: up to £50,000 (DOE) iO Associates are working with a Health Tech organisation that provides innovative software solutions for healthcare organisations, specialising in improving clinical workflows and collaboration by integrating disparate healthcare IT systems. In this position, you will oversee web-based...