ServiceNow Principal Technical Consultant

2 months ago

London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time
Job Description

**Direct applicants only**

Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today.

As a Principal Technical Consultant with Konversational, you will be hands-on leading the technical implementations of ServiceNow in a consulting environment, with the responsibility for implementing ServiceNow for a range of customers.

Konversational is a boutique consultancy which delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform.

Why work with us?

We work hard but try not to take ourselves too seriously. We are passionate about customer experience, we have high expectations, and it’s an incredibly exciting time to join our team as we scale.

Excited? You should be…

About you:

  • You have a solid track record of implementing projects with ServiceNow.
  • You can demonstrate a hunger for being inquisitive and a desire to improve your knowledge.
  • You are agile enough to adapt to the rapid growth and change of our business.
  • You are looking for a blended role involving development and client-facing consulting.
  • You can coach and mentor your peers and help foster knowledge sharing.
  • You have a high sense of responsibility and autonomy.
  • You always look for the bigger picture when trying to resolve problems
  • You maintain high standards and see feedback or failure as motivation to learn and grow.
  • You can build relationships that move our business forward.

You’ll be doing things like:

  • Develop best practice designs and solutions using ServiceNow to meet technical requirements of projects and become a trusted advisor on how to apply these to meet business needs.
  • Setup, develop, configure, test and manage all technical assets of ServiceNow implementations according to the scope and timelines of the customers project plan and program requirements.
  • Work with architects and cross functional teams such as Pre-Sales, Sales and Customer success to create and enhance features for our customers conducive to driving usage, adoption and value for customer needs.
  • Maintain a high level of customer response, satisfaction, and looking to strengthen the relationship between the customer and Konversational at all times.
  • Build extensive technical product expertise on the suite of ServiceNow solutions and capabilities acting as a SME on all ServiceNow technical solutions and offerings.
  • Mentor the team of junior consultants, guide the team’s growth, deliver learning sessions internally.

You are the person we are looking for if you have:

  • Proficient understanding of ServiceNow’s Customer Service Management (CSM) products & services (or similar) as well as digital based technologies.
  • Certified ITSM and/or CSM Implementation Specialist.
  • Experience of working in CSM / Customer Experience environments.
  • Experience working in an Agile/Scrum environment.
  • Development and/or consultancy experience with enterprise-level SaaS software solutions.
  • Excellent problem-solving skills and ability to rapidly learn new technologies and tool sets.

Life at Konversational

We are a rapidly scaling boutique consultancy and offer the chance to work alongside top tier colleagues, along with opportunities to push your own limit.

Most importantly, we treat our people equally, fairly and give them the freedom and autonomy to make an impact at work and ultimately to brands across the globe as we build the future together.

**Direct applicants only**

  • ServiceNow Principal Technical Consultant

    2 weeks ago

    London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    Job Description Direct applicants only Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Principal Technical Consultant with Konversational, you will be...

  • ServiceNow Principal Technical Consultant

    2 weeks ago

    London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    Job DescriptionDirect applicants onlySuccessful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today.As a Principal Technical Consultant with Konversational, you will be hands-on...

  • ServiceNow Principal Technical Consultant

    3 months ago

    London,, UK, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    **Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Principal Technical Consultant with Konversational, you will be hands-on...

  • ServiceNow Principal Technical Consultant

    3 months ago

    London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    **Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Principal Technical Consultant with Konversational, you will be hands-on...

  • ServiceNow Principal Technical Consultant

    3 months ago

    London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    **Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Principal Technical Consultant with Konversational, you will be hands-on...

  • ServiceNow Principal Technical Consultant

    3 months ago

    London Area, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    **Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Principal Technical Consultant with Konversational, you will be hands-on...

  • ServiceNow Junior Technical Consultant

    3 months ago

    London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Principal Technical Consultant with Konversational, you will be hands-on leading the technical...

  • ServiceNow Technical Architect

    4 weeks ago

    London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    **About the Role**Konversational is a boutique consultancy specializing in ServiceNow implementations. We are seeking an experienced Principal Technical Consultant to join our team.The successful candidate will have a solid track record of implementing projects with ServiceNow, a hunger for continuous learning, and the ability to adapt to our rapidly growing...

  • ServiceNow Technical Consultant Expert

    4 weeks ago

    London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    About the RoleWe at Konversational - The ServiceNow Customer Workflow Experts are seeking a skilled ServiceNow Technical Consultant Expert to join our team. This is a unique opportunity to work with top-tier colleagues and contribute to the growth of our company.Key ResponsibilitiesDevelop best practice designs and solutions using ServiceNow to meet...

  • ServiceNow AI Expert

    4 weeks ago

    London, Greater London, United Kingdom Servicenow Full time

    Job Overview:As a ServiceNow AI Expert, you will play a critical role in shaping the future of artificial intelligence at ServiceNow. You will be responsible for developing, maintaining, and delivering a portfolio of AI Lighthouse engagements in partnership with various departments within the company.About the Role:The ideal candidate will have 3+ years of...

  • ServiceNow Managed Service Consultant

    2 weeks ago

    London, United Kingdom UP3 - ServiceNow Elite partner Full time

    Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. We are...

  • ServiceNow Managed Service Consultant

    2 weeks ago

    London, United Kingdom UP3 - ServiceNow Elite partner Full time

    Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. We are...

  • ServiceNow Managed Service Consultant

    2 weeks ago

    Greater London, United Kingdom UP3 - ServiceNow Elite partner Full time

    Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. We are...

  • ServiceNow Managed Service Consultant

    3 weeks ago

    Greater London, United Kingdom UP3 - ServiceNow Elite partner Full time

    OverviewUP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking...

  • ServiceNow Managed Service Consultant

    1 month ago

    Greater London, United Kingdom UP3 - ServiceNow Elite partner Full time

    Job Description Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the...

  • ServiceNow Managed Service Consultant

    1 month ago

    Greater London, United Kingdom UP3 - ServiceNow Elite partner Full time

    OverviewUP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking...

  • ServiceNow Managed Service Consultant

    1 month ago

    Greater London, United Kingdom UP3 - ServiceNow Elite partner Full time

    OverviewUP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking...

  • Expert ServiceNow Customer Experience Architect

    4 weeks ago

    London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    Unlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...

  • ServiceNow Technical Consultant

    2 months ago

    London, United Kingdom CV-Library Full time

    Are you a skilled ServiceNow professional with a minimum of 3 years of experience? Our client is looking for a talented ServiceNow Technical Consultant to join their innovative team in the UK. This hybrid role offers the flexibility of remote work combined with 1-2 days per week in the office. Key Responsibilities: Client Collaboration: Engage with clients...

  • Technical ServiceNow Consultant

    5 days ago

    London, Greater London, United Kingdom Austin Fraser Full time

    About the Role:Austin Fraser is seeking a skilled ServiceNow Technical Consultant to join our UK-based team. The ideal candidate will have strong expertise in ServiceNow configuration and customization, as well as excellent problem-solving and analytical skills.Responsibilities:Design and implement ServiceNow solutions to streamline business...