Global Transformation Manager/Program Manager

7 days ago

Edinburgh, United Kingdom ITC Infotech Full time
Job Description

ITC Infotech is looking for a Global Transformation Manager/Program Manager to join our team in Edinburgh, Scotland, United Kingdom.


Your X-Factor


Work ethic - You are a consummate professional.


Aptitude - You have an innate capacity to transition from project to project without skipping a beat.


Communication - You have excellent written and verbal communication skills for coordination across projects and teams.


Impact - You are a critical thinker with an emphasis on creativity and innovation.


Passion - You have the drive to succeed paired with a continuous hunger to learn.


Leadership - You are trusted, empathetic, accountable, and empower others around you.


Position Details:

We are seeking a program manager to be part of a Strategic engagement through solid leadership and delivery management skills. This

Would be a position with high visibility to work with senior stakeholders to influence key decisions, opportunity to work with technology leaders and an enthusiastic global team (Infrastructure support, Application development and support team).


Note: The role would also require necessary travel and customer stakeholder management for Operating Companies outside the UK and Ireland.


Technical Experience:

• Years of Experience: 15+ years

• Domain experience: Application Development Management and IT Infrastructure Services specializing in Digital workplace services

• Expertise in the following in the infrastructure space:

Run a large Support team of Service Desk Engineers

Service Management Process & Practice – ITIL/ISO 20000

Service Level Management & Experience Level Management

Continuous Service Improvement Planning & Execution

Program Management and Delivery management experience in driving an application development and support program (multiple projects) will be an added advantage.

Work with project team’s leaders to assess their current need, align with their business needs, develop innovative solutions to ensure seamless project delivery output.

• Strong leadership and management skills

• Good knowledge and handling of project and program management methodology and techniques

• Project/Program planning, governance, monitoring and reporting

• Risk Management

• Good knowledge of budgeting and resource allocation procedures

• Excellent communication skills


Responsibilities:

• Daily program management throughout the program life cycle, Defining the program governance

• Planning the overall program and monitoring the progress, Manage engagement teams in support of the delivery of projects across our services in infrastructure and development projects.

Identify new business opportunities and contribute to business development

• Managing the program’s budget, Managing risks and issues and taking corrective measurements

• Coordinating the projects and their interdependencies, Managing and utilizing resources across projects

• Managing stakeholders’ communication across level and leadership teams.


Additional Requirement:

Ability to engage with CXOs and Senior Customer Leaders

Very strong communication skills, ability to lead and influence discussions towards desired outcomes

Team player with ability to collaborate and direct multidisciplinary teams

Hands-on coding and code review ability ( as needed)


Education Qualification:

BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience.


Our Mission


ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.


ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

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