Project Manager

1 month ago

West Midlands, United Kingdom Layer 8 Recruitment Full time
Job Description

Job title: Project Manager


We're partnered with one of the UK's top-performing connectivity businesses. They are offering an exciting opportunity for a new Project Manager to join their team during a period of significant growth. This role involves managing projects for a broad range of customers, delivering connectivity-based solutions across LAN, WiFi, WAN, Security, or a combination of all these technologies.


Responsibilities:

  • Owning Projects: Responsible for project’s success, ensuring projects are delivered on-time and within budget.
  • Collaborating: Building a good rapport with the Delivery, Sales, Solution Architects & Engineering teams.
  • Keeping Customers Happy: Managing customers’ expectations and keeping the customer up to date.
  • Problem Solving: Knowing how to deal with setbacks, issues & challenges and communicate a path forward to those involved.
  • Building Trust: Make project recommendations, not be afraid to challenge if you see a better way.
  • Understand the products & Services: You don’t need to be technical but take the time to understand basic concepts.
  • Leading Project Meetings: Host project kick-offs & workshops bringing everyone involved together whether that be in person or over Teams.
  • Documentation: Build project plans based on customer objectives and Statement of Works produced by Sales & Solution Architects.
  • Supporting Transitioning: Handover projects once completed to relevant support teams (typically the NOC) for managed service customers.


Skills:

  • Strong relationship management skills.
  • Great communication skills.
  • Intermediate Excel skills.
  • Excellent analytical skills.
  • A high level of organisational and planning skills.
  • A detail-oriented, proactive, self-starter approach, with a positive, willing attitude.
  • Knowledge of PM software tools, for example, MS Project, Monday.com, Trello or Smartsheet.
  • Excellent oral and written communication skills.
  • A passion for service improvement.


Experience:

  • Minimum of 5 years’ experience as a Project Manager in an IT Service Provider business.
  • Prince 2 qualified or any other recognised project / programme management qualification.
  • Minimum 5 years consecutive UK address (SC clearance required).
  • Experience working in a fast paced SME environment.


The package:

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