Digital Training Consultant

1 week ago


United Kingdom Shape IT Recruitment Full time
Are you a skilled D365 CE Functional Consultant with a passion for delivering innovative solutions? I am looking for a talented individual to join my client's team and work on exciting projects, helping businesses optimize their customer engagement processes with Microsoft Dynamics 365.
Key Responsibilities:
Collaborate with clients to gather requirements and design tailored D365 Customer Engagement (CE) solutions.
Configure and implement D365 CE modules based on business needs, ensuring smooth integration and alignment with organizational goals.
Provide functional expertise and guidance on best practices for D365 CE implementations.
Conduct workshops, training sessions, and demonstrations for end users.
Work closely with technical teams to ensure successful project delivery and seamless user experiences.
Troubleshoot and resolve any functional issues during and after implementation.
Stay updated with the latest D365 CE developments and features to ensure optimal solutions for clients.

Requirements:
Proven experience as a D365 CE Functional Consultant, with a deep understanding of Customer Engagement modules.
Strong knowledge of D365 CE configuration, customization, workflows, and integrations.
Ability to gather and document business requirements and translate them into functional solutions.
Excellent communication and client-facing skills, with the ability to build strong relationships.
Experience in providing end-user training and support.
Ability to work independently in a remote environment and manage multiple projects.
Microsoft Dynamics 365 certifications (preferred but not required).

If you're a dynamic and detail-oriented D365 CE Functional Consultant looking for an exciting opportunity to work remotely, I’d love to hear from you

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