Customer Service Agent
2 months ago
Customer Service Agent (debt & collections)
Permanent (35 hours)
Perthshire
£26,000
Meraki Talent is partnered with a UK-wide, established business to support the recruitment of a Debt & Collections Agent. This full-time, permanent role offers a salary of c.£26,000 and a hybrid working model. Some great additional perks include free parking, performance-related bonuses and excellent development and progression opportunities.
The purpose of the Debt & Collections Assistant is to:
- Provide support by identifying customer needs, resolving issues, and agreeing payment plans
- Analyse and report on customer data
- Deal with billing and service issues
You must be able to demonstrate:
- Excellent communication skills
- Ability to manage workload and take ownership of tasks
- Be ambitious with drive to develop professionally
- Expert problem-solving and investigation skills
To be considered for this role you must:
- Have working knowledge from a financial service or banking background – particularly reconciliations/settlements experience
- Have experience in reporting and analysis
- Be highly organised with excellent interpersonal skills
Apply Now
Lauren wants: Administration, Customer Service, Collections, Reconciliations, Settlements, Financial Services, Banking, Reporting and Analysis
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