1st - 2nd IT Line Support Analyst

4 days ago


Birmingham, United Kingdom Movement8 Full time
IT Support Analyst – 2nd line, Windows, IT Change Projects
We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area.

This is a really interesting role encompassing IT Support for users but bespoke application support and involvement in plenty of IT Change projects.
As such there will be stakeholder engagement across the business, in an almost BA capacity, to understand user needs, drive IT projects forward, implement and document.

You will have commercial experience in:
ITIL environment (ideally certified)
Experience supporting bespoke applications
Change Management projects
Any business analysis exposure

This is normal business working hours Monday – Friday, with a call rota, typically 1 week in 4-6 and is predominantly onsite due to the nature of the work.

If you are looking for a varied role with plenty of project work and the chance to take on broader responsibility across BA and IT Support, please get in touch ASAP.

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