Compliance Manager
4 weeks ago
The responsibilities of the Contract Compliance and Monitoring Manager include a focus on performance monitoring, contract compliance and audits / reporting on service delivery.
Key areas of service delivery to support the company ethos of ‘Life, Law, Business’ :
Life (People Focused):
- Provide leadership, operational excellence, support and advice to on site teams.
- Implement development/corrective plans as required following audits.
- Monitor and report to Contract Manager on training requirements across the teams – core, competence and developmental, ensuring required training is appropriate and valid.
- Ensure the site has appropriate level of authorised personnel to meet the demands of the contract.
- Support new staff members, to ensure Policies & Procedures, processes etc. are understood and adhered to.
- Provide support to less experienced members of the team.
- Role model behaviours, values and integrity at all times.
Law (Legal Compliance) :
- Ensure delivery of statutory and non-statutory compliance across allocated site/s.
- Carry out documented checks and measures for, compliance and service.
- Full understand the Service Provision Agreement/Service Contract and understand the contract deliverables and payment mechanism, including penalties for poor performance and/or unavailability.
- Ensure site services are delivered in line with contractual and statutory requirements, to mitigate possibility of service failure deductions.
- Ensure Risk Assessments and Method Statements are in place and reviewed regularly to keep them valid.
- Review of O&M Manuals held on site to ensure updated information is in the folders
Business (Commercial Awareness) :
- Identify to the Contract Manager any failings of PPM which require addressing.
- Ensure correlation of PPM and lifecycle and project plans in line with 1-5 year lifecycle plans.
- Interrogate reports from Helpdesk and ensure accurate contractual interpretation and application of service failures for any non-conformities
- Ensure CAFM data accuracy for asset data, location/space, room data sheets and PPM planning, ensuring any changes are fully documented and approved as required.
- Report any issue immediately that may affect the service user/service of the site.
- Management of specific projects as dictated by the needs of the business.
- Deliver, support and provide accurate information for any audits that are completed for sites.
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Compliance Manager
1 month ago
Durham, United Kingdom Moston Full timeThe responsibilities of the Contract Compliance and Monitoring Manager include a focus on performance monitoring, contract compliance and audits / reporting on service delivery.Key areas of service delivery to support the company ethos of ‘Life, Law, Business’: Life (People Focused):Provide leadership, operational excellence, support and advice to on...
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Compliance Manager
1 month ago
Durham, United Kingdom Moston Full timeThe responsibilities of the Contract Compliance and Monitoring Manager include a focus on performance monitoring, contract compliance and audits / reporting on service delivery.Key areas of service delivery to support the company ethos of ‘Life, Law, Business’: Life (People Focused):Provide leadership, operational excellence, support and advice to on...
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Compliance Manager Lead
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