Graduate Database Support Consultant

6 days ago

Edinburgh, United Kingdom Cathcart Technology Full time
Job Description

I'm currently on the lookout for a recent graduate in an IT degree to join a successful database consultancy in Edinburgh as a Graduate Database Support Consultant. We have a long-standing relationship with this company and have a great track record of helping them out, so we've heard first hand how excellent an employer they are.

They are looking for an ambitious grad with a passion for IT to join their team in Edinburgh and assist with their 24/7 support service that they offer to their customers.

They have invested heavily in their tech in recent years so you'll be working within both a modern and challenging environment which will have massive benefits to you in terms of developing skills and trailblazing a career path.

Speaking of development, they are massive on career progression and upskilling within the role. They offer time for you to 'self-study' on shift, pay for you to sit exams, and provide you with E-learning tools; so it's a great opportunity for someone to grow their knowledge in the database space, especially with SQL/Oracle. They have in-house success stories of employees joining as a grad support consultant and climbing the ranks into more senior roles.

Day-to-day, you will be working as part of the service desk team where you will carry out basic database support on MSSQL and Oracle. This relies heavily on your ability to keep on top of any tickets that come through and resolving issues where possible. They don't expect your skills to be overly advanced (being a grad), so you will work closely with senior members of the team and escalate tickets as and when needed.

Shift Patterns- Out of hours

* Nightshift from 6:30pm-7:30am

* Dayshift from 07:30am - 06:30pm

39 hours per week on rotational basis. (3 days per week)

Key Responsibilities/Requirements:

* IT graduate with a solid educational background is a must

* Experience with relational databases such as Oracle or SQL Server would be a distinct advantage

* Good working knowledge of data entry, maintenance and management of enterprise solution products

* Good Knowledge or working experience with enterprise software would be highly desirable

* Ability to learn new software products quickly combined with a genuine interest & enthusiasm

* Excellent communication skills, combined with previous experience in a customer facing technical Service Desk environment

In return, they are able to offer a salary of up to £25k and a generous benefits package which includes private healthcare and company pension. They also provide on-site parking for those who live further out or prefer to drive.

It will likely be a 1 stage interview on MS Teams call with a few members of the team, and they are looking to get these conducted and the ideal candidate started ASAP.

If you are an ambitious recent tech graduate with a desire to kickstart your career in the industry, please apply or drop me an email with your CV attached to (see below)

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