Senior Block Manager

3 weeks ago


London, United Kingdom Property Management Recruitment Full time
Job Description

Senior Block Manager


Position Overview:

Our client is a up and coming company in Residential Block Management, overseeing a diverse portfolio of developments throughout London. Their mission is to deliver unparalleled service, professionalism and expertise to all their clients.


We are seeking a Senior Block Manager to become part of their close-knit Property Management Team on a permanent basis. This role will involve managing a high-quality portfolio comprising of mostly residential blocks.


Key Responsibilities:

  • Delivering exceptional service to clients
  • Conducting site inspections and supervising on-site activities
  • Managing tender processes for service contracts
  • Elevating service standards to compete effectively with industry peers
  • Coordinating contractor engagements
  • Ensuring compliance and overseeing Health & Safety regulations
  • Adhering to project deadlines
  • Completing Section 20 procedures
  • Preparing, negotiating, and distributing service charge budgets
  • Generating monthly reports for the Board
  • Collaborating with and supervising site Concierges/Porters
  • Attending and recording minutes for Annual General Meetings
  • Participating in Directors' meetings
  • Coordinating with teams at the head office and across regional locations


Required Qualifications:

  • At least 3 years of experience in leasehold property management
  • Proven experience in a customer-focused service environment
  • Up-to-date knowledge of the latest trends in Property Management
  • Willingness to pursue a TPI qualification if not already held
  • Understanding of lease agreements, service charge budgeting and relevant legislation
  • Strong customer service orientation with a client-focused approach
  • Effective communication and problem-solving skills
  • Proficient in IT applications


Compensation and Benefits:

  • Salary: up to £45,000, based on experience
  • Company pension plan
  • Reimbursement for travel expenses
  • Support for ongoing industry training and personal development
  • 25 days of annual leave plus bank holidays


Job Type: Full-time Permanent


Working Hours: Monday to Thursday from 9:00am to 5:30pm


Location: Primarily remote with occasional visits to client sites required.



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