Application Support Analyst

7 days ago

BurtononTrent, United Kingdom Sanderson Recruitment Plc Full time
Job Description

We are looking for proactive and skilled Digital Applications Support Specialist to ensure the reliability and performance of digital solutions for a leading client (hybrid opportunity)

Key Responsibilities:

  • Support & Maintenance: Proactively support and maintain the company's current and future digital applications and websites.
  • Collaboration: Work with internal and external parties to maintain application reliability.
  • Monitoring: Create and maintain relevant monitors/metrics for digital applications and websites.
  • Incident Management: Triage, categorize, and prioritize all digital incidents. Manage incidents end-to-end through internal and third-party support teams.
  • Problem Management: Drive internal and third-party technical teams to deliver root cause analysis. Regularly report on problem trends, resolution timelines, and improvement opportunities.
  • Process Improvement: Analyze and improve IT service processes. Track and report on SLAs and KPIs to identify improvement opportunities. Create, implement, and monitor action plans to enhance service quality.

Skills

  • Experience in Supporting and Implementing Digital solutions.
  • Technical acumen - Investigating/Troubleshooting IT Infrastructure and Digital related incidents
  • Knowledge of ITIL processes
  • Knowledge of Linux and Windows Server Operating Systems, .NET/IIS Web Application, DevOps processes, Web Application Firewalls
  • Excellent customer communication skills
  • Analytical and problem solving mindset.

  • Business Application Analyst

    1 week ago

    Burton upon Trent, Staffordshire, United Kingdom Punch Pubs & Co Full time

    Business Application Analyst Job DescriptionPunch Pubs & Co is seeking a Business Application Analyst to join our team. As a Business Application Analyst, you will be responsible for designing and implementing solutions based on application and web development principles.The successful candidate will have a strong understanding of application and web...

  • Development & Support Analyst

    4 weeks ago

    Burton-on-Trent, United Kingdom Blues Point Ltd | IT Recruitment Full time

    Development & Support Analyst Burton on Trent, £30,000 to £35,000 per annum. Role Purpose: Our client is seeking a skilled Development & Support Analyst to join their IT team! In this role, you’ll support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. You’ll have the...

  • Development & Support Analyst

    4 weeks ago

    Burton-on-Trent, Staffordshire, United Kingdom Blues Point Ltd | IT Recruitment Full time €30,000 - €35,000

    Development & Support Analyst Burton on Trent, £30,000 to £35,000 per annum. Role Purpose: Our client is seeking a skilled Development & Support Analyst to join their IT team! In this role, you’ll support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. You’ll have the...

  • Development & Support Analyst

    4 weeks ago

    Burton-on-Trent, Staffordshire, United Kingdom Blues Point Ltd | IT Recruitment Full time €30,000 - €35,000

    Development & Support Analyst Burton on Trent, £30,000 to £35,000 per annum. Role Purpose: Our client is seeking a skilled Development & Support Analyst to join their IT team! In this role, you’ll support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. You’ll have the...

  • Development & Support Analyst

    1 month ago

    Burton Upon Trent, United Kingdom Blues Point Ltd | IT Recruitment Full time

    Development & Support AnalystBurton on Trent, £30,000 to £35,000 per annum.Role Purpose: Our client is seeking a skilled Development & Support Analyst to join their IT team! In this role, you’ll support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. You’ll have the...

  • Development & Support Analyst

    1 month ago

    Burton Upon Trent, United Kingdom Blues Point Ltd | IT Recruitment Full time

    Development & Support AnalystBurton on Trent, £30,000 to £35,000 per annum.Role Purpose: Our client is seeking a skilled Development & Support Analyst to join their IT team! In this role, you’ll support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. You’ll have the...

  • Development & Support Analyst

    1 month ago

    Burton upon Trent, United Kingdom Blues Point Ltd | IT Recruitment Full time

    Development & Support AnalystBurton on Trent, £30,000 to £35,000 per annum.Role Purpose: Our client is seeking a skilled Development & Support Analyst to join their IT team! In this role, you’ll support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. You’ll have the...

  • Development & Support Analyst

    4 weeks ago

    Burton Upon Trent, United Kingdom Blues Point Ltd | IT Recruitment Full time

    Development & Support Analyst Burton on Trent, £30,000 to £35,000 per annum. Role Purpose: Our client is seeking a skilled Development & Support Analyst to join their IT team! In this role, you’ll support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. You’ll have the...

  • Support Technician

    4 weeks ago

    Burton-on-Trent, United Kingdom Blues Point Ltd | IT Recruitment Full time

    Development & Support Analyst Burton on Trent, £30,000 to £35,000 per annum. Role Purpose: Our client is seeking a skilled Development & Support Analyst to join their IT team! In this role, you’ll support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. You’ll have the...

  • Support Technician

    4 weeks ago

    Burton-on-Trent, Staffordshire, United Kingdom Blues Point Ltd | IT Recruitment Full time €30,000 - €35,000

    Development & Support Analyst Burton on Trent, £30,000 to £35,000 per annum. Role Purpose: Our client is seeking a skilled Development & Support Analyst to join their IT team! In this role, you’ll support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. You’ll have the...

  • Support Technician

    4 weeks ago

    Burton-on-Trent, Staffordshire, United Kingdom Blues Point Ltd | IT Recruitment Full time €30,000 - €35,000

    Development & Support Analyst Burton on Trent, £30,000 to £35,000 per annum. Role Purpose: Our client is seeking a skilled Development & Support Analyst to join their IT team! In this role, you’ll support the development and maintenance of critical business process applications, ensuring smooth operations and effective solutions. You’ll have the...

  • Children's Support Worker

    6 months ago

    Burton-On-Trent, United Kingdom Smithridge Care & Support Full time

    **Smithridge Care and Support are seeking Children's Residential Support Workers.** **Salary**: £12.82 - £13.50 per hour Sleeps: Up to £45 (per sleep shift) **As a Residential Support Worker, you will** - Support young people to enable them to grow and develop in the nurturing and loving environment - Support young people in all areas of life. - Have...

  • FP&A Analyst

    2 months ago

    Stoke-on-Trent, United Kingdom CV-Library Full time

    Job Title: FP&A Analyst Location: Staffordshire/Hybrid Salary: £45,000 - £50,000 + Benefits Our client is seeking an experienced FP&A Analyst to join their team. The successful candidate will be working for an employer who is a leader in their field and has a reputation for providing exceptional service. The company prides itself on its...

  • Development & Support Analyst (IT)

    2 weeks ago

    Burton-on-Trent, United Kingdom Punch Pubs & Co Full time

    Role Purpose In this role, you will work closely with our IT team to develop, implement, and support Punch’s business process applications. You will be responsible for scoping, coding, and delivering applications while ensuring high-quality support for end-users. Your role involves maintaining and optimizing code, addressing and resolving bugs,...

  • Development & Support Analyst (IT)

    4 weeks ago

    Burton-on-Trent, United Kingdom Punch Pubs & Co Full time

    Role Purpose In this role, you will work closely with our IT team to develop, implement, and support Punch’s business process applications. You will be responsible for scoping, coding, and delivering applications while ensuring high-quality support for end-users. Your role involves maintaining and optimizing code, addressing and resolving bugs,...

  • Application Support Specialist

    6 days ago

    Burton upon Trent, United Kingdom Sanderson Full time

    We are looking for proactive and skilled Digital Applications Support Specialist to ensure the reliability and performance of digital solutions for a leading client (hybrid opportunity)Key Responsibilities:Support & Maintenance: Proactively support and maintain the company’s current and future digital applications and websites.Collaboration: Work with...

  • Application Support Specialist

    5 days ago

    Burton Upon Trent, United Kingdom Sanderson Full time

    We are looking for proactive and skilled Digital Applications Support Specialist to ensure the reliability and performance of digital solutions for a leading client (hybrid opportunity)Key Responsibilities:Support & Maintenance: Proactively support and maintain the company’s current and future digital applications and websites.Collaboration: Work with...

  • Application Support Specialist

    5 days ago

    Burton Upon Trent, United Kingdom Sanderson Full time

    We are looking for proactive and skilled Digital Applications Support Specialist to ensure the reliability and performance of digital solutions for a leading client (hybrid opportunity)Key Responsibilities:Support & Maintenance: Proactively support and maintain the company’s current and future digital applications and websites.Collaboration: Work with...

  • Application Support Specialist

    3 days ago

    Burton upon Trent, United Kingdom Sanderson Full time

    Job DescriptionWe are looking for proactive and skilled Digital Applications Support Specialist to ensure the reliability and performance of digital solutions for a leading client (hybrid opportunity)Key Responsibilities:Support & Maintenance: Proactively support and maintain the company’s current and future digital applications and websites.Collaboration:...

  • Service and Operations Analyst

    3 weeks ago

    Newark on Trent, United Kingdom Future Prospects Group Ltd Full time

    Service and Operations Analyst Newark (Hybrid Working), Full Time, Permanent £26,000 to £28,000 plus Benefits We are please to be working with our global client who is looking for a Service and Operations Analyst to join there existing IT infrastructure team. The Role This is a fantastic opportunity to join a global, manufacturing Company as their...