Senior Sales

2 months ago

London, United Kingdom Maya Magal London Full time
Job Description

Company: Maya Magal London

Location: London, UK

Position Type: Permanent, Full Time

Schedule: 5 days a week across Monday-Sunday


About Us: 

At Maya Magal, we celebrate modern craftsmanship and the luxury of the handmade. Our commitment to exceptional design, outstanding service, and a strong team ethic forms the foundation of our brand values. We pride ourselves on craftsmanship, innovation, and exceptional customer service. As our team continues to grow, we are looking for a talented and passionate Senior Sales Team Member to join our vibrant team in London.


About the role:

We seek a candidate for the role of Senior Sales Team Member across at our Notting Hill Store.

The Supervisor will be responsible for leading excellence in service, upholding standards of a luxury store presentation, managing workflows in assistance to the management team as well as coordinating the daily activities of a team of Retail Stylists. They will also be responsible for helping to grow our new piercing studio, as well as its day-to-day running. The successful candidate will have excellent communication skills, exacting personal presentation and have a desire to develop professional competencies, possessing willingness to fulfil the role with passion and dedication.


Key responsibilities

Store Roles

  • Deliver excellence in customer service in a luxury environment in line with our brand values 
  • Be a key player in achievement of commercial sales targets
  • Inspire and lead others in company objectives and brand presentation  
  • Collating and reporting of sales, KPI and customer enquiries to management team
  • Deliver excellence in customer service in a luxury environment
  • Be autonomous in daily operations such as team coordination, key holding, store maintenance and inventory control 
  • Have exacting attention to detail with internal processes such as repairs, alterations and customer requests


Piercing Studio Roles

  • Responsible for the ordering of supplies for studio
  • Accurate and correct stock handling of piercing jewellery
  • Ordering of piercing jewellery to replenish sold pieces
  • Manage day to day needs of our piercing team
  • Upholding and overseeing correct health and safety standards inline with our Special Treatments Licence 
  • Excellent customer service of piercing customers/children and encouraging growth of sales and bookings


What we’re looking for 

  • Experience in the retail sector in a full time capacity as keyholder or above is preferable, with an ambition to grow and succeed in a managerial role
  • The ability to sell products requiring specialist knowledge, with flair and ease
  • Experience of team leadership, and evidence of guiding others to deliver outstanding customer service
  • A team player with the desire to lead a others with clarity of vision and professionalism 
  • A commercially minded individual, motivated to achieve business KPI targets 
  • The ability to prioritise and structure workflows to optimise efficiency


Key skills

  • Strong sales record 
  • Strong computer literacy and communication skills
  • Strong customer service experience to be able to build a loyal customer base
  • Proficiency in office-based administration and management
  • A good knowledge of fashion based retail business
  • Experience in working with jewellery is preferable but not essential though must have a distinct interest in the sector
  • A working knowledge of Shopify or similar retailing platform 


What we offer

  • Competitive starting wage 
  • Sales related commission 
  • Annual pay reviews 
  • Uniform allowance
  • Product discounts
  • Incentive-based rewards
  • Flexible working patterns 
  • 1 extra day Annual Leave to celebrate your birthday


If this sounds like you, please send your C.V and cover letter to

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