CRM Executive

1 month ago


Birmingham, United Kingdom Propel Full time
Job Description

Propel is working with an exciting retail company to recruit new CRM talent to support their expansion and customer-focused goals.


About the Company

  • This retailer and service provider is committed to delivering top-tier customer experiences, regardless of the channel customers use.
  • Their marketing team plays a pivotal role in delivering clear, personalised customer communications and timely, tailored offers.
  • They are now looking for new CRM talent to join their team and drive impactful email marketing campaigns across a carefully nurtured customer lifecycle.


The Role

  • Become part of a thriving marketing team, working primarily on CRM communications, with a focus on email marketing and potentially other channels.
  • Assist in segmenting customers to create personalised, targeted campaigns.
  • Support the customer journey from acquisition welcome emails to seasonal campaigns (e.g., Christmas), helping retain and engage customers with the brand.


What You’ll Need

  • Previous experience in CRM and email marketing.
  • Experience in retail or a similarly customer-centric industry is highly desirable. Able to work to targets and understand commerciality.
  • A proactive, hands-on attitude is essential This is a friendly, collaborative team where everyone supports each other to achieve shared goals.


Additional Information

  • Location: Birmingham area
  • Work arrangement: 3 days in the office, 2 days remote
  • Salary: up to £30,000, depending on experience



To sum up , whether you're a CRM Executive looking for a positive change or an email marketer interested in focusing more on customer communications, this role could be the perfect fit.


Submit your CV or contact the team for more information


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